Protyre Plymouth

Reviews

• PC

  Paul Challinor

  5 days ago
  5.0
  Fantastic service and went out of there way to help me when I got a rear puncture on my motorbike. Can't thank them enough
• JW

  Jemma Wain

  Jun 16, 2026
  5.0
  Absolutely excellent Customer Service! I pre booked a lease car for 2 replacement tyres. The customer service from start to finish was exceptional. The guy at the front desk was super friendly and efficient. The car was taken straight into the tyre bay and returned to me as soon as it was finished, job done, no waiting, no issues. I literally couldn't have asked for more. The team at this branch are just so friendly too; an absolute credit to this company. Without exception, every customer intervention was friendly, professional and efficient; what a team to be proud of. Thank you all, so much. Jemma
• LN

  Lauren Neagle

  May 29, 2026
  5.0
  Needed a new tyre asap after going to some cowboys and they managed to squeeze me in same day and at a good price to. Jay was very helpful with it all! Will come back here next time
• SB

  Scott Baker

  May 21, 2026
  2.0
  Remember taking my first cars here 20+ years and thinking the setup was mustard. Latest visit likely to be my last. Granted I was asking for trouble, a 3rd party booking (Asda Tyres) and on a Saturday morning… Turned up at 9:50 for a 10-11 slot. Finally had my (2 x) tyres fitted and left at 12:45. Upon arrival they struggled to find the booking. After eventually finding it, they then explained there is no tie-up between the Asda available slots and their diaries. So the booked slot is pie in the sky. Then to compound the issue, one of their fitter’s had called in sick. Cue a waiting area full of customers getting increasingly impatient and no idea where they are in the queue (1 car in front or 6 cars in front - a simple white board visible behind the desk would help). They eventually got them fitted and the desk staff and single fitter were under the kosh all day so I’m giving it 2 rather than 1 star. But I can’t recall a single time I’ve ever been here and the service been quick. I don’t want to spend a 1/4 of my weekend reading classic jag magazines.
• AG

  Adam Glover

  May 9, 2026
  2.0
  Let down by administration. Booked in online for 2 tyres, arrived for branch to have no record of the booking, not the first time it has happened but previously they have actually chased the booking, today they couldn't be bothered, passing nonsense excuses about the previous BH weekend and saying they were full, despite Pro tyre site still offering slots for that day. When queried, the desk looked up the tyres but wanted an to charge an extra £100 for them compared to what I had already paid. Clearly a bit of a theme as while I was waiting they were unable to tell another customer if their booking would be 1 hour or 3, and another they didn't have both the tyres he had specifically called ahead to arrange. Shame as have used before and no issue with the technician side of the business, but the office side isnt working.

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