Enterprise Car & Van Hire - Barnstaple

Reviews

• TT

  Tiawoods87

  4 days ago
  5.0
  Highly recommend this branch. Very friendly helpful staff
• RW

  Rebecca wilkinson

  Jun 4, 2026
  1.0
  Absolutely dreadful service - i booked a van, then when i turn up to collect you have none available? When it's booked and paid for! Then your staff have the nerve to lie and say they tried to ring to let us know on a business phone that's answered 24/7? Why are you taking money from people when you don't have the vehicles available?? As I wasn't the only person to have this happen to on this day. We will never use again.
• NC

  Naomi Clapton

  May 19, 2026
  1.0
  If I could put 0 stars 🌟 I would!! Very stressful experience with Enterprise. They cancelled our van hire at 6pm the evening before we were due to move the next day, despite the booking already being fully paid for. Leaving people with that little notice when they have important plans is really poor service, especially when you can’t guarantee another van will even be available elsewhere at short notice. Thankfully, Tarka Van Hire answered the phone after hours and sorted us out straight away. If you need a reliable van hire company in Devon, I’d recommend going straight to Tarka Van Hire.
• LM

  Lucy Mudge

  Apr 28, 2026
  1.0
  Don’t even bother. Terrible customer service. Told me 1 and a half hours before I was supposed to arrive that I couldn’t have the car because I don’t have a credit card and my details apparently didn’t match up. Online it says nothing about needing a credit card. It says either a credit card or a debit card. Really unhelpful. Spoke to the manager who said she couldn’t do anything about it because it was booked through a 3rd party. Contacted the third party and even they said enterprise falsely advertised and refused to explain why they ran this check on me to the third party . Their check was my full name and address to check if my debit card would work (how does that tell you if my card is going to work or not)
• JJ

  jodz

  Apr 28, 2026
  5.0
  Great experience renting a Jeep for two months whilst mine was damaged in an accident. The team at Barnstaple regularly checked in that the car was performing as expected. Easy pickup and drop off service. Would definitely recommend and use for future car rental.