Fordthorne has proudly served as a leading franchised Car Dealer in Cardiff for many decades, with our roots in the automotive industry dating back to 1922. Our focus lies in providing a comprehensive range of vehicles and services to suit the needs of our many customers.
These include new Ford Cars and Vans and most recently we’re delighted to have added OMODA and JAECOO Franchise for a greater variety of cars with petrol, hybrid and electric.
Our main site offers an array of services, encompassing Accident Damage Repair, Ford Parts, Sales, Servicing and MOTs. We’re also home to Fast-Fit tyre franchise HiQ and a bespoke Auto Diagnostics business, Cardiff Auto Electrics. As well as a Ford Van Service Centre on Llandough Trading Estate.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.