Enterprise Car & Van Hire - Cambridge City Centre

Reviews

• KT

  Kalpesh Tavethiya

  5 days ago
  5.0
  I recently rent Peugeot 3008 and it was amazing experience. I used to rent car from Europcar previously and they always try to find silly reasons to get more money from me. For instance, “we don’t have the car you booked but we have better car. We charge £50 for upgrade but for you we will just charge £25” This time I tried Enterprise, and it was amazing experience. Thank you for great customer service
• MK

  Moritz Klein

  6 days ago
  1.0
  Didn't hold my reservation and did not notify me about it. Walked there 30min unnecessarily
• GS

  Gohar Saeed

  Sep 25, 2026
  5.0
  Great service from Sawnns branch Cambridge, B and other staff who brought car to my home when I couldnt collect. very pleased with the car requested. thanks for your help.
• DB

  Dan Baseley

  Sep 24, 2026
  1.0
  I arrived with a van I had collected from Enterprise in Stratford-upon-Avon. It was NOT the long wheelbase which we had ordered: and so, I had to leave 500kg of equipment in Warwickshire. I was told upon collecting the van that there was an issue with the rear driver's tyre sensor. There was no other issues, or walkaround offered. When the member of staff at Cambridge did the walkaround with me, he insisted that the windscreen had been chipped en route. I was insistent this was not the case. But, he said this would have to be repaired/replaced. 3 days later, I received an invoice stating that the front bumber had been broken, the tyre sensor was a slow puncture (which I was now responsible for), the ply lining was damaged, the plastic door lining was damaged, etc. I have received a photo of a rugby ball sized hole in the bumper and the registration plate hanging off. You would have thought that would be the main point of focus upon my return - but, it was never mentioned. In fact, the hole was never there - and the plate wasn't hanging off the front - only the chip on the windscreen was a point of issue. The cynic in me thinks that the cover we purchased is being used to refurbish a hardworking van. And we are being left on the stick to pay a £250 excess, in order that Enterprise can refit the van we never ordered in the first place.
• EB

  evan bag

  Sep 18, 2026
  1.0
  I had a bad experience with this company hiring a big van. The van was in such poor condition with mirrors broken! The reason that I kept it it was I couldn't delay the house move and find another company that day! They holded £200 deposit refundable! The next day returned only £190! No way I would recommend or use the same company again! I must say staff were kind!