Good service after a bad car crash. Car trashed by another driver at lunchtime. Contacted Enterprise 3pm. Had another car by 6pm. Picked me up from home as well. Decent car which I had for three weeks. Would use again. Easy systems to get things sorted. All returned no fuss
HZ
Hamed Zandian
3 days ago
Enterprise is my first choice (specially Enterprise Car & Van Hire - Bristol North) when I have plan to rent a car
Its car renting process was quite easy-going
The car was brand new
Staff were kind, polite and supportive
All details about my rent were clear and understandable
The car was available on the date and time that I needed
All process was paperless
Horrible, just horrible. I had courtesy car for 6 days, home-school-work-school-home. Returned car to the branch, checked, all good, rental closed, deposit refunded. Did only 52 miles. Now!! 2 months later they are trying to force me to pay for an ACCIDENT!!! Tell me that the car was towed to garage, tyre changed and I need to pay for the storage!!! No photo, no signature. Promised to reply in 24 hours. Guess what..didn't happen. Feel hopeless (((
Fantastic service from Enterprise. This was my first time hiring a car, and the whole experience went very smoothly. Emma was efficient, friendly, and professional, making everything simple and stress-free. Overall, it was an excellent experience, and I wouldn’t hesitate to use Enterprise again.
I had a great experience. I booked the car though booking.com, collection was easy and straightforward. When we dropped off our car a super friendly member of staff sorted that all out for us. Couldn't have been better!