IO
Ierai Oquiñena
4 days ago
Great staff! Sorted me out quickly with a van for my move and couldn’t be happier. Zack dealt with me and he couldn’t be more accommodating. Top lad.
I hired a large transit van for 1 week at a good honest price ,I then needed the vehicle for 2 more weeks,really easy,really helpful and pleasant staff,no issues whatsoever,would definitely reccomend .John evans
Bad experience here they seem to love hidden charges definitely will avoid in the future
AU
Adam Underwood
Jul 29, 2026
Absolute disaster. They rented us a car that was deemed not road worthy due to worn brake pads. Highly negligent, put our family in danger, zero accountability and were completely inept at sorting out getting us a new vehicle. Never use this service. I don’t ever write reviews, but want to warn others. They ruined our holiday.
II
Ismail Isakji
Jul 22, 2026
Very disappointing experience from start to finish.
I hired a car through my employer and had a confirmed booking for collection. When I arrived, the assistant told me there was no booking, even though I provided both my name and the reference number. I had to call my workplace, who confirmed the booking and even gave me the name of the person at the Stirchley branch who had picked up the request. I was then told the car had been delivered to my home address, despite the fact that I had just come from home and no car had been delivered.
To make matters worse, I was given a small Fiat, even though my only specific request when booking was not to have a small Fiat.
The car was also handed over with only a three-quarter tank of fuel. The assistant apologised and specifically told me to return it with a three-quarter tank, which I did. Despite following those instructions, my employer was still charged for fuel.
Overall, the service was disorganised, unprofessional, and frustrating. I would not use this branch again and cannot recommend it based on my experience.