Green Motion International Head Office

Reviews

• JC

  Joe Cornmell

  1 day ago
  1.0
  Having had a good experience of the rental itself, trying to get my deposit back has been a nightmare, and has to date taken 3 months without resolution. No reason given why it has not been returned. Had to raise a dispute with my credit card provider. Sad because as I said the rental experience itself was good.
• VT

  V T

  May 20, 2026
  1.0
  Your Luton branch needs an overhaul, I have worked innHR for years but what I heard today takes the mick. I called because a tyre had deflated on one of there rental vehicles. Asked him what to do, he said use the puncher repair kit in the boot, I said how and this ignoramus said u popped it you fix it!?!?!?! If this is who you have running your branch or just working but u need to fire them. I am now paying to get it sorted I will not replace it with the same u will get a cheap one put on just like the cheap service I received.
• JJ

  Jack Jiang

  May 8, 2026
  1.0
  Experienced terrible service from this company in Edinburgh Scotland. I was refused a fully paid and available rental car for one single policy that drivers license must show issue date and able to validate minimum 2 years of driving experience. As I am an Australian tourist and drivers license does not have issue date I was refused a car. This is despite able to show insurance certificates that can easily show. I have many years of comprehensive car insurance under my name. This resulted in me needed to rent car from another company and incurred additional costs (£450) not to mention the anxiety. I have also lost my paid amount through booking.com. Quite poor experience and outcome.
• VS

  Vennu Sandeep

  May 2, 2026
  1.0
  I had a very bad experience with green motion Manchester airport branch. I had a reservation for 3 days for my planned trip for bank holiday. However when I reached the green motion office to pick up my car, they have denied giving the car for not having second proof of address even though I've got my 3 months latest bank statements on the address which is on my driving license. Even after I showed them the green motion website clearly states to accept if the latest 3 months bank statements are provided as proof of address. This unprofessional and unacceptable behavior by the green motion staff which shows their incompetence and misleading behavior with customers. I tried explaining things with the staff but they shut me off and told me to deal with the customer service and provided me an email address. Very poor service and unethical and unprofessional behavior.
• ZB

  Z Briffa

  Apr 26, 2026
  5.0
  I want to say a massive thank you to Najib for his amazing customer service and I will be returned soon! 7 stars!!!

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