National Car Rental - Belfast International Airport

Reviews

• SS

  Steven Swann

  Jun 15, 2026
  3.0
  The guys on site at Belfast Intl airport were fantastic. Very polite and super helpful. Your website however is an absolute disgrace. My flight was delayed and I was worried that the desk may be closed by the time I arrived. The contact number on your website for Belfast Intl was incorrect; the call did not even connect. Then, when I tried to call the general customer helpline I was told that it was outside office hours (after 6pm). That is an unacceptable state of affairs. I was left stressing that I was unable to contact the desk in Belfast Intl before I boarded my flight. In this day and age, that level of customer service (or lack thereof) is pathetic. Again, the guys on site, Manus and co were great. Your website and call centre leave a lot to be desired
• PC

  Paul Charlton

  Feb 6, 2026
  3.0
  Despite hiring a brand new Citroen C3, the car was very dissapointing and had a major fault which prevented the locking system from working.
• PK

  Paul Kennedy

  Oct 21, 2025
  5.0
  Good efficient service friendly staff
• MP

  Matt Phillips

  Oct 2, 2025
  5.0
  Everything about the rental experience was as expected—efficient and straightforward. However, what truly set it apart was the exceptional customer service. The representative I dealt with, Magnus (if I recall correctly), was incredibly welcoming, personable, and informative. He made the entire process a pleasure and is a real asset to the company
• PF

  Petra Foster

  Aug 7, 2025
  5.0
  I rent a car every few months at Belfast International, but never before with National. Why not???? The service is exceptional and friendly. They were there waiting for me as my flight was delayed. They had brought the car up to door for me and helped me out the car park. Truly brilliant service. Thank you!!

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