Valvoline Instant Oil Change

4.5
287 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Woodstock.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
301 Ridgewalk Pkwy, Woodstock, GA
30189, United States

Hours

Reviews

4.5
287 reviews
5 stars
233
4 stars
16
3 stars
3
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the professionalism, friendliness, and efficiency of the staff, highlighting quick service and thorough communication.

Customer Experience

Many reviews noted positive experiences with staff, including personalized service and a welcoming atmosphere, contributing to high customer satisfaction.

Operational Issues

Some customers reported inconsistent service quality, including slow service and issues with vehicle inspections, leading to dissatisfaction.

Pricing

While some customers found the prices reasonable, others felt they were high, especially when considering the service quality.
  • SB
    Stephen Brown
    Dec 31, 2025
    1.0
    I came to this location for what should have been a routine service, but it ultimately led to significant vehicle issues and a complete lack of accountability. After problems developed, I obtained a CVT transmission fluid sample, which was later submitted for independent lab analysis. The CVT oil report raised serious concerns about the condition of the fluid and whether proper service procedures were followed. More concerning is that Valvoline’s CVT service practices do not align with the manufacturer’s Owner’s Manual guidelines for my vehicle. Nissan CVTs have very specific service requirements, and deviating from those procedures can result in severe damage. I have since sent yet another email to Valvoline, providing both the lab report findings and the Owner’s Manual recommendations, in a final effort to resolve this matter before escalating further through Small Claims Court. Given the documentation involved, this should be a straightforward issue to address. Instead, the situation has been dismissed without meaningful investigation or resolution, even after escalation through the BBB. This experience reflects a failure not only in proper service, but in accountability when something goes wrong. I would strongly caution others against trusting this location with CVT or manufacturer-specific services.
  • OC
    Olivia Cervi
    Dec 30, 2025
    5.0
    I don’t think I have ever had a less than fantastic experience at the Valvoline by the Woodstock outlets. This time was no different. The manager Ian has incredible customer service skills and I will absolutely be back for my next service! Truly have not experienced this kind of service and kindness at any other valvoline locations. Never bad - but never as great as this location!!!
  • KM
    Kayli Muenzer
    Dec 26, 2025
    5.0
    My husband and I have been coming here for over a year for our car/truck maintenance. They’re always so kind, informative, and quick to get you in and out! We usually just happen to get Jordan and Cory and they’re always so nice and smiling! Thank you guys!
  • JB
    Justin Berkey
    Dec 14, 2025
    4.0
    They did any excellent job. My only issue was that I was asked if I wanted the same service as previously received and my bill ended up higher. Last time I paid around 75 and this last service was almost 100. I found out after it was due to the difference between blended and full synthetic. I'll be more careful next time.
  • MS
    Mike Szathmary
    Dec 4, 2025
    5.0
    Since this location has opened, I have been very pleased with the service they provided. They follow a strict procedure protocol which tells me the employees are trained well and follow procedures.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Woodstock offer?

Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services, including oil change, car battery, inspection, and auto air conditioning services.

What are the operating hours of Valvoline Instant Oil Change in Woodstock?

The shop is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 10:00 AM to 4:00 PM. It is closed on major holidays like November 27 and December 25, 2025.