Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S. Houston Lake Road in Warner Robins, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Warner Robins, GA or call us at (478) 218-4144.
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, helpfulness, and willingness to go above and beyond.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about automotive issues and parts, which contributed to positive experiences.
Assistance and Support
Customers appreciated the hands-on assistance provided by employees, including help with installations and troubleshooting vehicle problems.
Positive Environment
The store was described as clean and welcoming, with a cheerful atmosphere that enhanced the shopping experience.
Mixed Experiences
While most feedback was positive, a few customers reported unsatisfactory service, indicating inconsistency in staff performance.
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Tamika Lucky
3 days ago
5.0
I would like to say that whenever I need a part for my vehicle this location is my #1 choice, not only bc they can always provide exactly what I am seeking for my SUV but due to the excellent customer service that Mr. Brandon provides. It's like being greeted at Chick Fil A, lol!! I love his energy and assistance putting that dang low beam headlight in for the 20th time! Kindness and professionalism means a lot!!
DH
Dawn Hill
Nov 12, 2025
5.0
Thank you Mr. Opie for all of your time and patience with my vehicle! You are so very much appreciated!!!
KG
Kwansheryle Gates
Oct 25, 2025
5.0
I want to begin by saying that you never know who God will place in your path during challenging moments. Today, my brakes failed while I had my two children in the car, which was a frightening experience. I pulled into AutoZone and explained my situation to Opie and Brandi. They were both extremely professional, compassionate, and helpful.
After purchasing brake pads, I walked back to my car, unsure of what to do next. Brandi came outside, assessed the situation, and said, “I can’t let you leave like this, you have no brake pads.” She immediately contacted her mechanic friend, Chris, who arrived promptly to assist.
I am sincerely grateful for Opie, Brandi, and Chris. Their kindness, quick action, and willingness to help ensured my children and I made it home safely. Their exceptional customer service and genuine care truly reflect the best of AutoZone. I highly recommend this location to anyone in need of quality service and compassionate assistance.
SE
Saffron England
Oct 15, 2025
5.0
Opie was so helpful!! My friend and I were looking for new windshield wipers today and he was more than happy to help! He found us a better deal for what we needed, helped put them on, and helped us with additional checks for our car!!! Thanks so much Auto-Zone on Houston Lake and Opie!!!
HC
H.E.R ASMR CRUNCH
Oct 12, 2025
5.0
So my family and I were traveling from covington ga to Florida and started experiencing some cat troubles. We realized that we needed are oil change so we stopped at (take 5 oil change) as the employees there worked above and beyond. (5 star review). Afterwards, it still felt off as we were still experiencing a weird feeling and stuttering of the vehicle. We then stopped over at AutoZone where we met Opie and his manager Jeff. I must say that this is an above and beyond 5 star rating. This would be a 20 star rating if I could honestly rate the experience. 1st. They walked us through the whole process from interpretation of codes, to changing out a faulty battery and preventing us any future hardships and remained by our side the whole time. Not only did they take care of us with our vehicle, but they also took care of our autistic twins by giving them lollipops and keeping them calm throughout this process. I would highly recommend their establishment to anyone of how well of a great job they have done. If you are ever in the area and having the slightest of car problems, stop in and ask for Jeff and Opie!! 💜💜🖤🖤💜💜