Advance Auto Parts

4.2
246 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 620 W Bankhead Hwy in Villa Rica offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
620 W Bankhead Hwy, Villa Rica, GA
30180, United States

Hours

Reviews

4.2
246 reviews
5 stars
148
4 stars
50
3 stars
26
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like David and Kevin going above and beyond.

Product Availability

Customers noted a good selection of parts and competitive pricing, although some experienced issues with stock discrepancies and incorrect orders.

Store Experience

While many reviews highlighted positive experiences, there were complaints about unprofessional behavior from certain employees and long wait times for assistance.

Store Environment

Some customers mentioned discomfort due to the store being too cold, while others appreciated the cleanliness and organization of the facility.

Mixed Reviews

Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported negative interactions that led to frustration.
  • BO
    Ben Otto
    Nov 13, 2025
    5.0
    One of the best auto parts stores I’ve ever been too. I’ve dealt with places with bad costumer service, lazy employees, you name it. When you walk into this place, they immediately are there to help you in any way than can. I made a return there the other day, and for some reason the return didn’t process. The manager called me personally to tell me that there was an error in the return processing and that if I could stop back by they would take care of it. Great group of people here
  • RB
    Randy Bible
    Oct 11, 2025
    1.0
    Erika and doesn't know or help in any way whatsoever. I won't be back. I am canceling my business account. Advance Auto- I'm done. The young man in there tonight didn't bother an intervention and let her lead me around aimlessly. Sending me to another store. Don't bother.
  • CB
    Chino “Chino” Bull
    Aug 27, 2025
    5.0
    Good price, quality part. Don't buy cheap crap, you'll regret it later
  • JW
    Jerrika “Jae” Wright
    Aug 6, 2025
    1.0
    Stopped by today to get my car put on the diagnostic machine and the cashier never came outside. When she finally did it was to talk to her boyfriend or husband and completely ignore the job she is there to do.
  • PG
    Patrick Gessleman
    Jul 1, 2025
    1.0
    I've shopped exclusively at Advance Auto for over a Decade. However I just moved to GA and this is a new store for me. For the past 8 years my car takes the Castrol Euro Formula 0w-40, which is a bit hard to find and has only been available in 1Qt size. My previous AA always gave me the 5Qt+Filter sales prices, but they always had to manually mark it down at the register. I came in, and tried to explain this to the staff, was told to grab the oil and they'd try it, but after 30 wasted minutes in the store, they would only say "Well if the computer doesn't do it automatically, tough luck". I had to ask for the manager to call me, he didn't, but I called him the next day, and he politely told me that he had no interest in doing anything for me. Honestly, I was pretty upset because I've been using the same oil in the car for 8 years and didn't want to switch and wasn't sure I'd find it anywhere else. Well, I was able to go to AutoZone, just down the street, and not only did they have the 0w-40, they rang me up at the sale price with out having to beg, plead and/or call the manager. Very disappointed with Advanced, I've shopped there for so long. Photo from AutoZone's Ad, including 5 single quarts, the way it should be! *Edit* Thank you for the response, but unless my specific issue is resolved, I'll be driving pass Advanced for AutoZone every time.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*