Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1605 E 1st St in Vidalia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
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I visited the Advance Auto store at 4 pm yesterday evening to purchase a new battery. Prior to completing the purchase, I inquired with the sales associate, a Caucasian female, whether she was knowledgeable about properly replacing a battery. I posed this question three times before shutting off my truck's engine, after which I allowed the staff to replace the battery. However, they inadvertently caused additional issues, as they were unable to correctly install the new battery, and when they reconnected the old one, my truck failed to start. Another customer attempted to assist me, but we were unsuccessful in getting my truck to start. I requested a refund for the $222 I had spent on the battery, which led to a negative reaction from the staff. I remained calm and composed throughout the interaction. As I was unable to leave my vehicle unattended, I sat outside and waited for a tow truck, during which time I posted a review of my experience at the store. The same two Caucasian employees subsequently called the police, and an officer arrived with an attitude, stating that I needed to leave the premises as I had been banned at this point . I explained that I had not acted inappropriately and was simply waiting for a tow truck, as the staff had refused to assist me with the issue they had caused. The officer responded that he had heard their side of the story and that was sufficient, to which I replied that I was not leaving my property unattended. I expressed my concern that the treatment I received was due to my race. The officer became agitated, returned to the store, and then came back to inform me that he could not provide me with the employees' information but that I needed to take further action regarding the matter. The experience was marked by unprofessionalism, a lack of assistance, and inadequate knowledge of vehicles, culminating in a refusal to rectify the issue they had caused. It is evident that the store requires new personnel thats not racist and with greater experience.
AL
Asael Lopez
Jul 23, 2025
1.0
I bought a couple of things, the receipt never arrived in my email and when I wanted to return them they didn't accept it because I didn't have a receipt
JB
Jeffrey Black
Jun 15, 2025
5.0
Great experience
DP
Dakota Pierce
Jun 15, 2025
1.0
Was left on hold for 25 minutes before I hung up. I even drove over there to see if they were busy. My car and one other car besides the delivery vehicles were the only ones in the parking lot and only one person at the counter. I used to work with Advance Auto so I know those phones make an annoying sound if you leave someone on hold for too long. Not sure what the problem was or if they just didn’t wanna work, but that’s ridiculous. 25 minute hold and they weren’t busy? Come on. So I drove down the road to O’Reillys and got what I needed, not wanting to deal with Advance
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Vidalia provide regarding car batteries?
Advance Auto Parts offers free battery installation and testing with purchase, as well as free recycling of used batteries. Team Members can test battery health but do not charge batteries.
Can I recycle used motor oil at this store?
Yes, Advance Auto Parts in Vidalia will recycle your used motor oil. Exclusions may apply.
Do you install windshield wipers if I purchase them from your store?
Yes, with your purchase, Advance Auto Parts will install windshield wipers for free. Exclusions may apply.
Does Advance Auto Parts offer any discounts for military members?
Yes, the store offers a 10% military discount for active duty and veteran service members.
What are the operating hours of Advance Auto Parts in Vidalia?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at this location?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there pickup and delivery options available at Advance Auto Parts?
Yes, they offer in-store pickup, curbside pickup, and same day delivery options.
What are some nearby dining options I can visit before or after shopping at Advance Auto Parts?
Nearby restaurants include Pizza Hut, Koiya Japanese Express, Taco Bell, Rio Grande Mexican Restaurant, Papa Buck's BBQ Vidalia, and Sonic Drive-In, offering a variety of food choices close to the store.
Where can I find nearby lodging if I need a place to stay while visiting Advance Auto Parts?
Nearby hotels include Days Inn by Wyndham Vidalia, Comfort Inn, and Budget Inn Vidalia for convenient accommodations close to the store.
How can nearby automotive businesses like Woody Folsom Nissan Of Vidalia complement my visit to Advance Auto Parts?
Woody Folsom Nissan Of Vidalia is a nearby car dealer where you can purchase vehicles, and you can visit Advance Auto Parts nearby for accessories, replacement parts, and maintenance supplies, making it convenient to care for your vehicle in one area.