Gerber Collision & Glass

Reviews

• LG

  Lauren Ghelfi

  Apr 14, 2026
  5.0
  Great customer service from the front to the back office. Our estimator, Rob was very knowledgeable and professional. I was shocked at how quickly they were able to repair the car. I also appreciate the weekly updates.
• SN

  STEVEN Noriega

  Mar 29, 2026
  5.0
  Repeat customer (unfortunately) but they do not disappoint. Great work!!
• VO

  Victoria Osteen

  Mar 17, 2026
  5.0
  After an accident, our insurance company told us that they recommended Gerber. I called and they already had all of our information from the insurance company. We had the car towed there and it was ready in 2 weeks. We paid them the deductible. It was seamless. The staff are super friendly, as is the shop dog. They texted regular updates. I highly recommend them.
• JV

  jairo Valencia

  Mar 3, 2026
  1.0
  Terrible service all the way around, maybe I was just unlucky but I would stay far away from this location I dropped my vehicle off in early January for repairs to the hood, front bumper, side bumper, and windshield. The intake process went smoothly, insurance was handled without issue, and at first I received regular updates saying the repairs were ahead of schedule. I was later told the paint work was being completed and that reassembly would begin soon, which made it sound like the vehicle was nearly finished. I informed the shop that I would be relocating for work and confirmed multiple times that the estimated completion date would be met. Each time, I was reassured that everything was on track. Unfortunately, the timeline continued to change. The completion date was pushed back due to paint delays. I was then given a new date — one day before my move — and again told it would be ready. The day before that promised date, I was informed there was no way the vehicle would be finished. The timeline was extended by another two weeks. When that time arrived, I was told they were reassembling the vehicle but were missing a part. We agreed to have the part for the vehicle shipped to my new location, but that also fell through when the wrong part was sent to the receiving shop. The repeated delays, inaccurate updates, and lack of follow-through made this a very frustrating experience — especially during a relocation. Communication started strong but became unreliable, and expectations were repeatedly set and not met. I hope this review encourages better transparency and accountability moving forward.
• RS

  Richard Stebbins

  Feb 27, 2026
  5.0
  Recently got rear ended here in Valdosta, GA and with the work of my insurance and this shop they managed to ensure that my vehicle wasn't totalled and were able to get my car in and out of the shop in a span of about 2 and a half weeks. Great team and very helpful.

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