Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Union City, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union City location today.
Location
Hours
Reviews
4.0
1,179 reviews
5 stars
763
4 stars
123
3 stars
67
2 stars
36
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported rude and dismissive behavior from certain employees.
Reservation Issues
Several customers experienced problems with their reservations, including cars not being available, incorrect vehicle assignments, and poor communication regarding reservation details.
Vehicle Condition
There were complaints about the cleanliness and maintenance of the vehicles, with some customers receiving cars that were dirty or in poor condition.
Management Concerns
Multiple reviews highlighted issues with management, including poor communication and lack of support for staff, leading to negative customer experiences.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific staff members who provided excellent service and resolved issues effectively.
- WWWhitney Wright5 days ago5.0Enterprise ,specifically the union city location will always be my go to for rentals.
- AMAndrea MorganJan 4, 20265.0ITyler the manger helped and provided excellent service and was able to solve all the hiccups during the process during and after. Tyler thank you for handling the situation from beginning to end.
- JBJalyn BlandDec 22, 20255.0The manager Tyler is so pleasant, he was accommodating, fast and efficient. Also so nice 😊 thanks Tyler hope you have a great new year! You work hard!
- MMMiyaDec 19, 20251.0I was provided rude, nonchalant and dismissive customer service. A guy I spoke (twice) with was over talking me, when I was trying to explain the situation I was in. Everytime I asked for a manager, there was non available. I never had this kind of experience before, until now. I doubt that I ever return to this location
- VLvictor ladsonDec 12, 20251.0⭐️ 1-Star Review: Terrible Service and No Help at All I’m extremely disappointed with the service at Enterprise. I showed up expecting a smooth rental process, but instead I received no service at all. The staff was unhelpful, unorganized, and made absolutely no effort to assist me. I waited far too long with no communication and no sense of urgency from anyone working there. If you’re looking for reliability or professionalism, this location is definitely not the place to go. They wasted my time and offered zero solutions. I will not be returning, and I can’t recommend them to anyone. Enterprise needs to seriously improve their customer .
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Union City, GA?
Enterprise Rent-A-Car in Union City offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Union City?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 1:00 PM.
Where is Enterprise Rent-A-Car located in Union City?
Enterprise Rent-A-Car is located at 4205 Jonesboro Rd, Union City, GA 30291, USA.
Does Enterprise Rent-A-Car in Union City offer any discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military members at the Union City location.
What payment options are accepted at Enterprise Rent-A-Car in Union City?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Union City?
You can reserve a rental car online at their website or by calling their local phone number at +1 770-969-5654.
Which nearby car rental agencies are close to Enterprise Rent-A-Car in Union City?
Nearby car rental agencies include Alamo Rent A Car and another Enterprise Rent-A-Car location that also offers truck rentals.
What nearby gas stations can I visit before or after renting a car at Enterprise in Union City?
RaceTrac is a nearby gas station and convenience store where you can fuel up before or after your rental at Enterprise.
Are there any nearby car dealers or automotive services close to Enterprise Rent-A-Car in Union City?
Yes, there are several nearby such as INFINITI of South Atlanta, Nalley Honda, Ivory Chevrolet, and BMW of South Atlanta offering car sales, repairs, and parts.
Does Enterprise Rent-A-Car provide airport pick-up services in Union City, GA?
Yes, Enterprise Rent-A-Car offers airport pick-up services at the Union City location to assist customers with convenient transportation needs.