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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(1191 reviews)

Business Details

4205 Jonesboro Rd, Union City, GA
30291, United States
(770) 969-5654

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Union City, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union City location today.

Location

Enterprise Rent-A-Car
4205 Jonesboro Rd, Union City, GA
30291, United States

Hours

Reviews

4.1
1,191 reviews
5 stars
775
4 stars
124
3 stars
67
2 stars
36
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and professional, there were significant complaints about rude and unhelpful service from certain employees, particularly management.

Cleanliness and Vehicle Condition

Several reviews highlighted issues with the cleanliness of vehicles, with reports of dirty cars and mechanical problems, although some customers noted receiving clean and well-maintained vehicles.

Reservation Issues

Numerous customers experienced problems with their reservations, including cars not being available, incorrect vehicle assignments, and poor communication regarding reservation details.

Overall Experience

The Union City location received mixed reviews, with many customers expressing satisfaction with their experiences, while others reported significant frustrations and vowed not to return.
  • KK
    Kendall
    Feb 16, 2026
    5.0
    This place is one of the better enterprise locations I have experienced. Great customer service. I went here a few months ago after two other locations did not have the suv I had reserved .the team here went above and beyond to ensure I left with a rental that could accommodate my family.
  • BT
    Bernadette Thomas
    Feb 14, 2026
    5.0
    Quay was amazing! From the moment I walked in, Quay made me feel welcomed and taken care of. The service was fast, clear, and stress-free. Thank you, Quay, for the wonderful customer service!
  • MM
    Mr. Mahiri
    Feb 7, 2026
    5.0
    The staff here is amazing . I've rented many times from enterprise but this location was my best experience with a last minute reservation. Miss Megan and Mr tyler gave me great customer service. I used to go to the hertz off the same exit . I will not longer support them when there's a enterprise four minutes away with a better staff and more professional.
  • DK
    Donner Kahl
    Jan 27, 2026
    4.0
    Corolla looked grey instead of black due to dirt and bugs, front end growled as if axles wore out, smelled like a wet dog, all features worked fine, excellent handling and fuel mileage, the audio system was the best.
  • CH
    Cheryll Hunter
    Jan 27, 2026
    5.0
    Enterprise office in Union City, GA is awesome. Enterprise as a whole needs a lot work but this team is great!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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