AutoZone Auto Parts

4.3
323 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Big "A" Road in Toccoa, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Toccoa, GA or call us at (706) 282-0043.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
538 Big A Rd, Toccoa, GA
30577, United States

Hours

Reviews

4.3
323 reviews
5 stars
195
4 stars
83
3 stars
17
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Nakita, Dennis, and Bryce for their exceptional service.

Management Issues

Several reviews highlighted dissatisfaction with management, particularly regarding a lack of enthusiasm and poor customer interaction from certain managers.

Product Availability

Customers appreciated the good selection of parts and the ability to find hard-to-find items, although some noted that it can get busy at times.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude behavior from some employees and inconsistent service quality.

Installation Services

Customers valued the assistance with installations, such as batteries and wiper blades, which contributed to a positive shopping experience.
  • CG
    Cathy Gooch
    Nov 12, 2025
    1.0
    I went to get a battery replaced, but they were no help. They couldn’t even tell me about Walmart. I was very very disappointed.
  • JM
    Jose Melesi
    Sep 3, 2025
    4.0
    Real good helpful people
  • KS
    K S
    Aug 23, 2025
    1.0
    It was the worst experience, and I will never go back in there ever. I went in to get my car tested for a check engine light that came on, and I stopped by to see what was wrong. I guess they saw me coming and moved off the register and went towards the end of the counter and whispered something to each other. As I stood there for a good five minutes, the manager came up and said with no smile or facial expression, "How can I help you?" I replied, "My engine light came on, and I would like to get it checked." So we proceeded to go outside. He led the way right to my car without me even telling him which one was mine. After he plugged the thing in, we proceeded back into the store. There was a guy standing at the counter when we walked up. He didn't tell the guy to step to the side or anything. He didn't tell me what was wrong with my car until I asked. Then he replied. It's like he didn't want to explain to me what the test showed. He just said, "I'm printing it off." That was the worst customer service I've ever experienced in an auto parts store in my life. If I could give you a zero, I would.
  • JH
    james henson
    Feb 15, 2018
    4.0
    Years ago I wouldn't go to AutoZone because of parts quality, now if you buy the better quality (gold parts) I have no problem with em

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Toccoa, GA?

AutoZone Auto Parts in Toccoa, GA is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

What auto parts brands does AutoZone in Toccoa carry?

AutoZone in Toccoa carries leading auto parts brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.