Customer Service
Many customers praised the staff for their kindness, professionalism, and helpfulness, particularly highlighting individuals like Dante and Roscoe.
Cleanliness
Several reviews noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Communication Issues
Some customers experienced poor communication regarding vehicle availability and reservation issues, leading to frustration and delays.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and unprofessional behavior from certain employees.
Efficiency
Customers appreciated the quick check-in and check-out processes, often mentioning minimal wait times.