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Mavis Tires & Brakes

4.8
(573 reviews)

Business Details

2226 Harrison Road, Thomson, GA
30824, United States
(762) 309-7991
https://www.mavis.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Thomson.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Mavis Tires & Brakes
2226 Harrison Road, Thomson, GA
30824, United States

Hours

Reviews

4.8
573 reviews
5 stars
530
4 stars
5
3 stars
9
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting the manager Rodney for his exceptional service.

Efficiency

Many reviews noted quick service times, with several customers mentioning being in and out in under 30 minutes.

Honesty and Transparency

Several customers appreciated the honesty of the staff regarding pricing and necessary repairs, with many feeling they received fair treatment.

Professionalism

The staff, especially Rodney and Ben, were frequently described as professional and knowledgeable, contributing to a positive customer experience.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to management practices and service inconsistencies.
  • PG
    Pam Glaze-Norman
    4 days ago
    5.0
    Excellent experience at Mavis Tire today. The manager Rodney was friendly, helpful, honest and professional. Thank you for your great customer care! Highly recommend!
  • ML
    Michael Lukas
    4 days ago
    5.0
    You won't find any better customer service than at this Mavis. Rodney and his team definitely go above and beyond to make you feel welcomed and comfortable with what you are purchasing. Great price, fast service, and great communication, this is old school customer service! Ben (service manager) is super knowledgeable and will get you what you want or need and explain everything so you understand. No reason to go anywhere else, trust me! Been there 3 times over the past year, always the same experience, great job guys and thanks again!
  • SG
    Shan G
    Feb 10, 2026
    1.0
    DO NOT USE!!! Shady, unprofessional, and unethical practices. ⭐ 1-Star Review Brought a state fleet vehicle here after a flat on I-20. This location is an authorized Fleet provider, yet the manager, Rodney, insisted on cash only and initially refused service. After agency provider called to confirm the account, Rodney changed his explanation multiple times (card machine down, internet/phones down, didn’t want to process payment). Phones were ringing, invoices were printing, and other customers were told to go withdraw cash from Walmart to pay. A spare tire was eventually installed, but the invoice listed cash as the payment method even though no payment was made. Very misleading and unprofessional. Rodney claimed to be a veteran and retired Richmond County captain, which made this conduct especially disappointing and, in my opinion, a disservice to the standards expected of those WE serve. Corporate should review this location’s management and billing practices. PROCEED WITH CAUTION!!
  • EP
    Eduan Perez
    Feb 10, 2026
    5.0
    Manager and fellow veteran Rodney is running the store with an injured leg, doing the work of 3 guys at the front desk during the busiest time of the day. Managing with the credit card machine offline, computers, phones, non-operational, one after the other. Troubleshooting, directing staff, assisting customers without appointments like myself, it was mad impressive-word up! It is my hope he is recognized for doing the big things to keep the doors open, but more importantly, the little things to reassure the customers. Excellent job-serious respect earned. Sincerely, Eduan Perez
  • AG
    Addison Grzybowski
    Jan 30, 2026
    1.0
    I was originally quoted $65 bucks for a job with my tires 4 weeks ago. I went in about a week or 2 ago to get it done, they were going to honor that original price, but then stopped with an issue of saying my valve stems were stuck when in reality, after getting home and looking at them, they just had nuts you had to take off to get the air out. Laziness if you ask me. I decided to go back, mainly for that price but to as well give them another chance, but was then quoted at least $40 more than my original quote. We talked, and even with me stating they quoted me that price, he still would not come back down to it. Highly ticked off at the unprofessionalism shown to me today. I’m not sure if this does change things because I hope it does not.. But I will say every time I’ve gone in before and gotten a good deal, I also had a man with me. This time I did not. I hope I was not trying to be taken advantage of. And my review BETTER not be deleted neither.

Brand Certified Facts from Mavis Tires & Brakes

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Certified March 01, 2026Yext Knowledge Graph
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