Enterprise Rent-A-Car

Reviews

• AA

  Amy Adams

  Feb 17, 2026
  1.0
  10/10 do not recommend
• EE

  E

  Feb 5, 2026
  5.0
  Effortless and efficient! Will be back to deal with Shana in Thomson. Thank you!
• BB

  Barbara Butler

  Jan 13, 2026
  5.0
  Everything was great if I ever need rental again I am coming straight to enterprise they are getting a 10/100% from me I loved my mini van great on gas thanks enterprise for great service
• DH

  David T. Hammons

  Jan 5, 2026
  1.0
  This is a completely avoidable review that stems from unprofessional behaviors from both the staff and the branch manager, Kyon West. I told the representative—no fewer than 5 times—that I didn’t want the insurance. When signing she stated that “be sure to treat this car like your own since you do not have the insurance,” which I agreed to. Well it comes to find out that she checked the wrong box and I had the insurance unbeknownst to me until I got my bill. That’s when I spoke to Kyon, who was unprofessional and unreasonable, to say the most! At the end, he finally took the charge off (and the overcharging of gas fill up!). But for Kyon to do so, he was putting me on the “Do not rent to” list for this branch. Comical to say the least—even their corporate agreed with me about that! I have been renting cars for over 20 years, and I have never once had an issue like this. So yes, it’s clearly a personnel issue! As long as Kyon is at this branch, which rental car companies have extremely high turnover, I would avoid this branch!
• LA

  Libby Ansley

  Dec 29, 2025
  5.0
  Nice, clean car. Great customer service!

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