Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Suwanee.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.8
1,276 reviews
5 stars
1,204
4 stars
23
3 stars4
2 stars9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Erin and Iris.
Service Quality
Overall, customers reported high satisfaction with the quality of work done, including tire repairs and maintenance services.
Pricing Issues
Some customers expressed concerns about unexpected price increases and perceived bait-and-switch tactics, leading to mixed feelings about pricing.
Staff Competence
While many reviews praised the staff's knowledge and professionalism, there were a few mentions of inadequate service from certain technicians.
- KDKris DoyleJan 5, 20265.0Nathan provided exceptional customer service and went above and beyond his responsibility for my strut and shock installation. I will definitely go back!
- SCsusan costleyDec 21, 20255.0Stopped in with a screw in my tire after a long day. Staff was helpful, friendly and efficient. Plugged my tire and got me on my way in a hurry. Excellent customer service!! Will be back.
- PPPamelaDec 13, 20255.0Erin and Justin were sweet and kind. Justin explained about the different oils in the car. And Erin had a beautiful personality, a breath of fresh air.
- CBChristine BaumannDec 7, 20251.0Priced out 2 tires on the website, paid the $25 deposit and make an appt. for the following day. The final bill was $80 more than the quoted price because this store has bait-and-switch pricing. This was the first and last visit for us.
- CJCaleb JohnsonDec 6, 20255.0Erin was great, one of the only shops I trust. they did amazing work. Did my alignment and balancing perfect, I have had no other shop do that for me but this shop was outstanding. 10/10 would recommend!!!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Tires & Brakes in Suwanee offer?
Mavis Tires & Brakes offers services including brakes, alignments, oil changes, batteries, suspension, exhaust repair, tire repair, state inspections, and more.
Do I need an appointment to get my car serviced at Mavis Tires & Brakes?
No appointment is necessary; walk-ins are accepted for all services, though appointments are recommended for some services like brake inspections.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, Mavis offers a low tire price guarantee and matches competitor prices, also guaranteeing the price for 30 days after purchase.
Are there any safety measures in place for COVID-19 at Mavis Tires & Brakes?
Yes, Mavis follows CDC protocols including mask requirements, social distancing, frequent cleaning, and providing hand sanitizer for customers.
What are the operating hours for Mavis Tires & Brakes in Suwanee?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What payment options are accepted at Mavis Tires & Brakes?
They accept American Express, cash, check, Discover, financing, Mastercard, and Visa.
Can I wait at the store while my car is being serviced?
Yes, you can wait inside or outside the store; the waiting area has a television and free Wi-Fi.
What popular tire brands does Mavis Tires & Brakes in Suwanee carry?
They carry major brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, and Hankook, among others.
What nearby food options are available around Mavis Tires & Brakes in Suwanee?
Customers can visit nearby restaurants such as Taco Bell, Panda Express, Arby's, and City Barbecue for meals before or after their vehicle service.
Are there other tire and auto repair shops near Mavis Tires & Brakes?
Yes, NTB - National Tire & Battery and Kauffman Tire are nearby if you need additional tire or auto repair service options.