Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Suwanee.
Many customers praised the staff for their exceptional service, particularly highlighting employees like Erin and Iris for their helpfulness and professionalism.
Efficiency
Numerous reviews noted the quick and efficient service provided, with many customers appreciating the promptness in addressing their vehicle issues.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding inconsistent service and staff behavior.
Pricing Concerns
A few customers expressed dissatisfaction with pricing practices, mentioning instances of unexpected charges and perceived bait-and-switch tactics.
SL
Shirley Lane
5 days ago
5.0
Kevin was awesome helping me on a rainy day. He got out in the rain checking my windshield wipers and replaced then with no problem....except for getting soaked. How awesome ! Thank you so much for you help on a miserable day. God bless you 🙏.
AH
Alide Habib
Feb 10, 2026
5.0
⭐⭐⭐⭐⭐
Had a great experience at Mavis Tire in Johns Creek on Peachtree Parkway. Erin was absolutely amazing—super knowledgeable, honest, and went out of her way to get me a great deal. The service was quick, professional, and stress-free. You can tell they genuinely care about taking care of customers. I’ll definitely be coming back and recommending this location to others. Thanks again, Erin!
JD
Johnny Dee
Feb 9, 2026
5.0
Thanks to Nathan. These guys got me in and out.
I really appreciate them for that. Definitely recommend this location
JT
Jack Thompson
Feb 7, 2026
5.0
If I could give 10 stars I would. I love Justin and the gang they’ve always done very good work with my 22 Tacoma and my 17 Subaru if you question about anything about cars or come here. He will do his best and take care of your needs
EL
Elena Lee
Jan 16, 2026
1.0
I had an extremely disappointing experience at Mavis Discount Tire.
I visited this location because there was a nail in my tire and I needed it inspected. However, the staff member told me that he could not service my car simply because it was a Tesla, claiming they were unable to lift the vehicle and insisting that I go to another location. I explained that I had previously come to this exact location and had my tire inspected here without any issue — the vehicle was lifted and checked at that time. Despite this, he repeatedly refused to help and showed no willingness to listen or provide an explanation.
The interaction felt dismissive and unprofessional, and I left feeling genuinely uncomfortable. Unfortunately, the manner in which I was treated also gave me the impression that I was being unfairly judged, which was deeply upsetting.
I ultimately went to a nearby Discount Tire, where they assisted me without any problem.
Based on this experience, I do not plan to return to this Mavis location again. I would strongly encourage management to review staff training, particularly with respect to customer service and consistency in handling vehicles like Teslas.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Tires & Brakes in Suwanee offer?
Mavis Tires & Brakes offers services including brakes, alignments, oil changes, batteries, suspension, exhaust repair, tire repair, state inspections, and more.
Do I need an appointment to get my car serviced at Mavis Tires & Brakes?
No appointment is necessary; walk-ins are accepted for all services, though appointments are recommended for some services like brake inspections.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, Mavis offers a low tire price guarantee and matches competitor prices, also guaranteeing the price for 30 days after purchase.
Are there any safety measures in place for COVID-19 at Mavis Tires & Brakes?
Yes, Mavis follows CDC protocols including mask requirements, social distancing, frequent cleaning, and providing hand sanitizer for customers.
What are the operating hours for Mavis Tires & Brakes in Suwanee?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What payment options are accepted at Mavis Tires & Brakes?
They accept American Express, cash, check, Discover, financing, Mastercard, and Visa.
Can I wait at the store while my car is being serviced?
Yes, you can wait inside or outside the store; the waiting area has a television and free Wi-Fi.
What popular tire brands does Mavis Tires & Brakes in Suwanee carry?
They carry major brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, and Hankook, among others.
What nearby food options are available around Mavis Tires & Brakes in Suwanee?
Customers can visit nearby restaurants such as Taco Bell, Panda Express, Arby's, and City Barbecue for meals before or after their vehicle service.
Are there other tire and auto repair shops near Mavis Tires & Brakes?
Yes, NTB - National Tire & Battery and Kauffman Tire are nearby if you need additional tire or auto repair service options.
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