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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(489 reviews)

Business Details

4090 Johns Creek Pkwy, Suwanee, GA
30024, United States
(678) 417-9866

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Suwanee, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our John's Creek Pkwy. location today.

Location

Enterprise Rent-A-Car
4090 Johns Creek Pkwy, Suwanee, GA
30024, United States

Hours

Reviews

4.2
489 reviews
5 stars
347
4 stars
39
3 stars
16
2 stars
20
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for their professionalism and helpfulness, there were significant complaints about poor service, particularly regarding reservations not being honored and unhelpful management.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of booked vehicles and lack of communication regarding changes.

Cleanliness and Vehicle Condition

Several customers reported receiving dirty vehicles or cars that were not in good condition, leading to dissatisfaction with their rental experience.

Staff Performance

Some staff members, particularly Mikel and Alex, received high praise for their exceptional service, while others faced criticism for unprofessional behavior.
  • LL
    leenaalmahasneh
    1 day ago
    1.0
    They hussuled me they have no car for my reservation except a very dirty car with alot scratches from outside and front seat is muddy dirty
  • MP
    Mitesh Patel
    2 days ago
    5.0
    I had an excellent experience with Alexandra and Xavier at Enterprise Rent-A-Car. From start to finish, they both provided outstanding customer service. They were friendly, professional, and helpful. They both have such great customer service skills. Alexandra made the check-in process smooth and stress-free. Xavier made my check out process smooth and easy. Their positive attitudes and dedication truly made a difference in my experience. It’s rare to come across such a great team - thank you both for making my rental experience so easy and pleasant. I highly recommend this location because of their exceptional service!
  • LB
    Lawton Brown
    Feb 18, 2026
    5.0
    These guys are excellent. We rented a passenger van and these guys made it easy. Shout out to Xavier for 10/10 service.
  • LL
    Lucía
    Jan 21, 2026
    1.0
    They let you rent cars online that they do not have and when you arrive they offer you what they have at an outrageous price. Do not rent here. You will end up with no rental car.
  • BH
    B H
    Jan 18, 2026
    5.0
    I use Enterprise for my rental car needs. They deliver good rates, clean cars with quick and professional seevice

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Suwanee, GA?

Enterprise Rent-A-Car is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and Sunday from 9 AM to 1 PM.

Where is Enterprise Rent-A-Car located in Suwanee?

The location is at 4090 Johns Creek Pkwy, Suite D, Suwanee, GA 30024.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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