Enterprise Rent-A-Car

4.2
483 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

4090 Johns Creek Pkwy, Suwanee, GA
30024, United States
(678) 417-9866
https://www.enterprise.com/en/car-rental/locations/us/ga/suwanee-johns-creek-pkwy-035a.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Suwanee, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our John's Creek Pkwy. location today.

Location

Enterprise Rent-A-Car
4090 Johns Creek Pkwy, Suwanee, GA
30024, United States

Hours

Reviews

4.2
483 reviews
5 stars
343
4 stars
39
3 stars
16
2 stars
20
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, helpfulness, and ability to resolve issues, particularly highlighting individuals like Mikel and Alex.

Reservation Issues

Numerous reviews indicated significant problems with honoring reservations, with customers frequently receiving different vehicles than what was booked or being told no vehicles were available.

Cleanliness and Vehicle Condition

Several customers reported receiving dirty vehicles or cars that were not in good condition, leading to dissatisfaction with their rental experience.

Efficiency

While some customers noted quick service, others experienced long wait times, particularly during busy periods, indicating inconsistency in efficiency.
  • TK
    Tracy Kay
    Dec 26, 2025
    5.0
    Want to THANK Xavier and Alexandra for assisting me with my most recent car rental. The service I received was outstanding and I truly appreciate their service. I will 100% use the location in Suwanee for my future rental car needs....
  • JP
    Joshua Park
    Dec 16, 2025
    5.0
    Amazing service and staff who definitely deliver strong communication and support!
  • US
    Umesh Semmeta
    Dec 1, 2025
    2.0
    The location is really understaffed and making customer to wait for long hours to pickup a car. I had to spend over two hours to pickup a car.
  • JP
    Jaytonious Perkins
    Dec 1, 2025
    5.0
    Xavier McWhorter (Branch Manager) is an Allstar. Leaving this comment because his level of professionalism, courtesy and resourcefulness is rare. Will be coming back to this location because of Xavier.
  • JJ
    Justin
    Nov 5, 2025
    4.0
    Overall everything was good a few minor issues, the windows were dirty, they had some kind of film on them. Also, because I couldn't sign into the Ford pass app the GPS was all over the place kept showing my location about 200 miles away from my actual location. This was SUPER annoying!!!
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Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Suwanee, GA?

Enterprise Rent-A-Car is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and Sunday from 9 AM to 1 PM.

Where is Enterprise Rent-A-Car located in Suwanee?

The location is at 4090 Johns Creek Pkwy, Suite D, Suwanee, GA 30024.