Need a rental car in Suwanee, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Peachtree Industrial Blvd. location today.
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Robert and Latifa.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.
Reservation Issues
Multiple customers reported problems with reservations, including unavailability of reserved vehicles and unexpected charges.
Overall Experience
While many customers had positive experiences, there were significant complaints about poor service and vehicle quality, leading to mixed overall satisfaction.
Communication
Customers expressed frustration with communication, particularly regarding reservation confirmations and follow-ups on issues.
RL
Ranfy Leonardo
2 days ago
5.0
I want to recognize the manager here for how he handled a tough situation. The location was overbooked, which happens, but he stayed in communication the whole time and genuinely worked to resolve it. He even followed up and was able to secure a vehicle — that kind of follow-through says a lot about how he runs the place.
He was professional, candid, and respectful throughout, and I appreciated the way he approached the situation. In an industry where communication is often the first thing to disappear, he did the opposite. Five stars for that.
MR
Manoj Rajappan
5 days ago
5.0
Rented a car after years!.. went with low/ medium expectations.. but car and the service ( forgot their name unfortunately) were exceptional! Great job guys…
SD
S Dot
Nov 8, 2025
1.0
1 Star
Every time I rent from this Enterprise location they never have the vehicle I reserve. This time I even called ahead to confirm my reservation and was told everything would be fine. When I arrived there were no cars available. The branch manager made no effort to contact another location or offer any kind of solution. He simply tried to justify why my reserved car was not there. I ended up calling another branch myself and they had plenty of vehicles available.
There was zero accountability or customer service. If you truly need a rental car do not rely on this branch. You will just be gambling with your time.
JF
Justin Fanning
Oct 31, 2025
5.0
I've had the best experience with this Enterprise store!!! They all work great as a team and LaTifa is AMAZING!! Thank you all for your warm, family feeling that ya'll gave me and making a very stressful situation not stressful at all! I've even had to deal with my mom's cancer surgery at the very end of my rental agreement and she was very helpful in letting me know what I needed to do. GREAT JOB!! And, I had great conversation with all of the employees, another nice young lady and a gentleman as well. Thanks guys!
SD
Seth Danso
Oct 31, 2025
1.0
I returned my rented vehicle without any issues but l haven’t gotten my $300.00 deposit back. They telling me it takes 7 business days. 🤷🏿🤷🏿🤷🏿🤷🏿