RaceTrac

2.5
251 reviews

About

Gas StationConvenience StoreFrozen Yogurt ShopSnack ShopBeer StoreCoffee ShopFast Food RestaurantTobacco Shop
RaceTrac has been your trusted convenience store across the Southeast, offering an affordable one-stop shop experience. We feature competitively priced fuel plus freshly brewed coffee, breakfast sandwiches, and delicious made-in-house pizzas. Our roller grill and hot food options provide fast service, with refreshing fountain drinks and grab-and-go snacks always available. At every location, you'll find essential road trip supplies, consistently clean restrooms, and convenient contactless payment options. Whatever Gets You Going, since 1934.

Details

  • Credit cardAvailable
  • DebitAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

RaceTrac
4930 Nelson Brogdon Blvd., Sugar Hill, GA
30518, United States

Hours

Reviews

2.5
251 reviews
5 stars
65
4 stars
22
3 stars
14
2 stars
15
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Cleanliness

Many customers reported unsanitary conditions, particularly in the coffee and food areas, with some describing the store as filthy.

Operational Issues

Frequent complaints about the store not being open 24 hours as advertised, with locked doors and broken equipment.

Staffing Problems

Reviews indicated that the store is often understaffed, leading to long wait times and inadequate service.

Product Availability

Customers noted that items, especially food and drinks, are often out of stock or not properly maintained.
  • LW
    Lashana West
    2 days ago
    5.0
    Michael was awesome. He helped me bring my pack of water to the car and was very friendly!
  • SP
    Sassy Peach
    3 days ago
    5.0
    I love Racetrac's cubed ice! It's perfect!! 💜🤍🩷
  • SS
    Sofi and Pheobe (Sisters)
    5 days ago
    4.0
    Good store. I visit 3 days a week.
  • ZT
    Zina Thompson
    Dec 1, 2025
    5.0
    My name is Zina, I go to this Race Track almost every morning unless I’m out of town, I love the coffee and the staff there, it’s always clean, the staff is always working, very courteous, it’s one of the best race trac I have been to, they stay on point with the cleanliness, preparing of the food, and tending to customers, keep up the good work ladies, they company should be proud of these workers
  • MM
    meh. meh.
    Nov 9, 2025
    1.0
    Worst customer service I’ve received in a while. Cashier actively looked me in my eyes with my ID in hand while the screen said “an employee will be right with you” message meanwhile he pulls out his phone and starts actively scrolling and ignoring me??? Insane behavior for being clocked in and being paid for a job you’re just refusing to do. 2 people finally came out of the office, also locked eyes with me with my ID in hand and then they all huddled around each other so I had to say out loud “Can I get some help or no?” Before someone came over and said they were sorry and checked me out. I even said out loud “yea that guy is just standing there scrolling on his phone so..” the guy checking me out just apologies and then I left. I’m actually surprised this place has more than 1 star. My husband comes here all the time and he’s like yea thats normal, lol this place is terrible and needs to be shut down and become a gas station that actually services their customers.

Frequently Asked Questions About RaceTrac

Does this location offer slushies?

Yes, this location offers a variety of Freeze Blast slushie flavors available year-round.

Does RaceTrac offer freshly brewed coffee?

Absolutely, all RaceTrac locations have coffee machines that grind whole beans on demand. You can choose your size, blend and whether you want to leave a little room for toppings, all with the touch of a screen.