RaceTrac

2.4
247 reviews

About

Gas StationConvenience StoreFrozen Yogurt ShopSnack ShopBeer StoreCoffee ShopFast Food RestaurantTobacco Shop
RaceTrac has been your trusted convenience store across the Southeast, offering an affordable one-stop shop experience. We feature competitively priced fuel plus freshly brewed coffee, breakfast sandwiches, and delicious made-in-house pizzas. Our roller grill and hot food options provide fast service, with refreshing fountain drinks and grab-and-go snacks always available. At every location, you'll find essential road trip supplies, consistently clean restrooms, and convenient contactless payment options. Whatever Gets You Going, since 1934.

Details

  • Credit cardAvailable
  • DebitAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

RaceTrac
4930 Nelson Brogdon Blvd., Sugar Hill, GA
30518, United States

Hours

Reviews

2.4
247 reviews
5 stars
62
4 stars
21
3 stars
14
2 stars
15
1 star
135

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the coffee station and overall store cleanliness.

Customer Service

There are numerous complaints about rude and unhelpful staff, with some customers reporting dismissive behavior and poor service.

Operational Hours

Customers frequently noted that the store does not adhere to its advertised 24-hour service, often finding doors locked during late hours.

Product Availability

Many reviews mentioned that items, including food and condiments, are often out of stock or not restocked in a timely manner.

Management Issues

Several customers expressed concerns about poor management and staffing, indicating a lack of training and oversight among employees.
  • MM
    meh. meh.
    Nov 9, 2025
    1.0
    Worst customer service I’ve received in a while. Cashier actively looked me in my eyes with my ID in hand while the screen said “an employee will be right with you” message meanwhile he pulls out his phone and starts actively scrolling and ignoring me??? Insane behavior for being clocked in and being paid for a job you’re just refusing to do. 2 people finally came out of the office, also locked eyes with me with my ID in hand and then they all huddled around each other so I had to say out loud “Can I get some help or no?” Before someone came over and said they were sorry and checked me out. I even said out loud “yea that guy is just standing there scrolling on his phone so..” the guy checking me out just apologies and then I left. I’m actually surprised this place has more than 1 star. My husband comes here all the time and he’s like yea thats normal, lol this place is terrible and needs to be shut down and become a gas station that actually services their customers.
  • AU
    Ashley Ussery
    Oct 22, 2025
    1.0
    Seems they have reverted back to the way things were when they first opened. Gas only. Probably after a certain hour but completely ridiculous. Can't get in because all the doors are locked. That meant no gas for me either cause all I had was cash.
  • AA
    AB
    Oct 19, 2025
    1.0
    This racetrack is the absolute worst. They never restocked their condiments for the yogurt section. Whenever the yogurt yogurt machine wants to work sometimes they work sometimes they don’t and when they do work, they never have any sprinkles. They never have any gummy bears. All they have is some old dusty, old chocolate candies, and nerds. Everything looks old and expired. They really need to get new management and hire a whole new staff of people because what I see when we go in there from time and time is the same old style nasty pizza same style nasty chicken tenders. Everything looks disgusting. It needs a facelift.
  • MM
    Mike
    Oct 9, 2025
    1.0
    This place is terrible now. No other words to describe it. Dirty and the worst service. The self checkouts never work either.
  • LT
    Lively Tammy
    Sep 25, 2025
    5.0
    Always great

Frequently Asked Questions About RaceTrac

Does this location offer slushies?

Yes, this location offers a variety of Freeze Blast slushie flavors available year-round.

Does RaceTrac offer freshly brewed coffee?

Absolutely, all RaceTrac locations have coffee machines that grind whole beans on demand. You can choose your size, blend and whether you want to leave a little room for toppings, all with the touch of a screen.