Business Details
About
Tire ShopRAW Wheels & Tires
Location
Hours
Reviews
3.9
215 reviews
5 stars
138
4 stars
14
3 stars
11
2 stars
8
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and knowledgeable service, particularly highlighting individuals like Reggie, Yani, and Jimmie.
Service Efficiency
Several reviews noted quick service and timely installations, although some customers experienced longer wait times.
Product Quality Issues
There were complaints about defective tires and issues with incorrect installations, leading to safety concerns for some customers.
Communication Problems
Multiple customers reported poor communication regarding orders and service updates, leading to frustration and dissatisfaction.
Mixed Experiences
While many customers had positive experiences, there were significant negative reviews regarding management and customer service, indicating inconsistency in service quality.
- RBRichard BryantDec 8, 20251.0Started out great last December. Now I get a flat tire and take my car back for them to change one front tire and patch a slow leak in my passenger rear. Come to find out that the last kid that rotated my tires had actually cross threaded my wheel lugs or over torque them and couldn't get the nuts off. How about I had to drive back home 5 miles on a flat tire because their techs aren't properly trained. This all could have been avoided by first, starting the lug nut by hand ✋️ and then tightening with a torque wrench 🔧, which they probably dont even use. Going to miss a few days of work because of your emploess incompetence. Not good, Mr Reggie, new Store Manager.
- KRKeith RobinsonDec 1, 20255.0Great customer service provided by management Mr.Reggie very knowledgeable of products and definitely considered safety first.
- BLBernard LucasNov 25, 20255.0Wheels was damaged came back to the store I got them the treated me great about the exchange. Store number 349 Stone Mountain. Mr.
- YSYajaira SinghNov 17, 20255.0Great customer service! Yani and Reggie helped me with my purchase. They are knowledgeable and great people to talk to! If you are looking for Tires, Rims, etc. this is the go to spot!
- JBJeffery “Diesel” BurkeNov 13, 20255.0Great service Rhea Reggie and Yani took the time to explain how the program works and also gave me an option where I didn't have to put anything down the tires techs were great and I got out with a timely manner go see them and tell them Mr Burke
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the Rent-To-Own program at RAW Wheels & Tires work?
RAW Wheels & Tires offers a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option to pay off wheels and tires at cash prices. Rent-To-Own allows up to 82 weeks to pay off with a 50% discount on remaining balance if paid within 9 months.
What are the costs for wheels and tires at RAW Wheels & Tires?
Prices vary by size and finish but are competitive as one of the largest retailers. Flexible payment options include 9-month early purchase and weekly payments for up to 82 weeks.
Can I buy or rent only wheels or tires at RAW Wheels & Tires?
Yes, you can purchase or rent-to-own just wheels, just tires, or both, with flexibility to choose quantities from one to many.
What documentation is required to qualify for the Rent-To-Own program?
You need to provide proof of employment, vehicle insurance, registration, driver’s license, proof of address, and five references.
How does the referral program at RAW Wheels & Tires work?
You earn $50 toward your account for every friend who becomes a customer and opens a new rent-to-own agreement. There is no limit to referrals.
What are the business hours for RAW Wheels & Tires on weekdays?
The store is open Monday to Friday from 10:30 AM to 7:00 PM local time.
Is RAW Wheels & Tires open on Sundays?
No, RAW Wheels & Tires is closed on Sundays.
What nearby places might I visit before or after shopping at RAW Wheels & Tires?
You can visit Chick-fil-A nearby for a meal, or grab a car wash at Aqua Splash Car Wash after getting your wheels and tires.
Are there other automotive services near RAW Wheels & Tires?
Yes, nearby automotive services include DriveTime Car Sales and DriveSmooth Tire for used cars and tire repairs.
How can nearby storage facilities be useful when visiting RAW Wheels & Tires?
Extra Space Self Storage and Extra Space Storage nearby provide convenient options if you need to store tools or car parts related to your tire and wheel maintenance.