Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Memorial Dr in Stone Mountain, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Stone Mountain, GA or call us at (404) 508-8132.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
416 reviews
5 stars
234
4 stars
73
3 stars
40
2 stars
14
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for being helpful and friendly, while others were reported as rude and unprofessional.
Staff Knowledge
Many customers appreciated the staff's knowledge and willingness to assist with car-related issues, particularly highlighting specific employees like Amin and Mario.
Inventory Issues
Customers expressed frustration with inventory availability, particularly for specific parts, leading to delays and dissatisfaction.
Store Environment
The cleanliness of the store was noted positively by some, but there were complaints about dirty bathrooms and disorganized areas.
Management Concerns
Several reviews mentioned issues with management behavior, including unprofessional conduct and negative attitudes affecting customer experiences.
- RRRickOct 16, 20253.0They didn't have what I was looking for, but they offered to order the part. Service was fast.
- CLCecilio LoyoSep 11, 20255.0Excelente tienda. Variedad de productos e inventario total
- DBDesale BeyneAug 20, 20254.0Good place to pick up automotive parts, but service isn't as good as it used to be.
- NANardos AreruAug 12, 20255.0I had a great experience at AutoZone thanks to Mario! He went above and beyond by offering to change my light for me right away. Super friendly, professional, and helpful—made the whole process quick and stress-free. Thank you, Mario!
- MAMohamed AhemdJul 23, 20251.0Today I visited your AutoZone store to ask for a battery. While I was at the counter an employee named Nicole began yelling at her manager who was calmly and politely trying to de-escalate the situation. As a customer I felt it was appropriate to address her attitude but instead of handling the feedback professionally she began yelling at me as if I were one of her employees. I chose to ignore her behavior and sought assistance from another employee but the entire situation caused a significant delay. I ended up waiting nearly an hour and a half just to get a battery knowing my car was dead because Nicole was upset after I called out her unprofessional conduct. After speaking with other employees it was clear they are frustrated with her behavior as well. One employee even confided that they are afraid of losing their job because of her. It is deeply concerning that staff members feel this way. I want to emphasize that the manager I interacted with was incredibly helpful and did everything possible to resolve the situation. However Nicole behavior toward both customers and staff is unacceptable and needs to be reviewed by headquarters. I respectfully request that this matter be taken seriously as such behavior reflects poorly on the store and affects both customer experience and employee morale.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts at 5056 Memorial Dr, Stone Mountain, GA?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 9:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, as well as curbside pickup and in-store shopping options.
What types of products can I find at this AutoZone Auto Parts store?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which automotive brands are available at the Stone Mountain AutoZone?
This location stocks brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact phone number for AutoZone Auto Parts at this address?
You can reach the store by calling (404) 508-8132.
Where is AutoZone Auto Parts located in Stone Mountain, GA?
AutoZone Auto Parts is located at 5056 Memorial Dr, Stone Mountain, GA 30083, United States.
Are there any nearby dining options close to AutoZone Auto Parts in Stone Mountain?
Yes, nearby dining options include IslandEnjoyment, ISLAND JERK CENTER BAR & GRILL, Island Jerk Sports Bar, King Seafood Market, The Original Pancake House, Daallo Restaurant and Lounge, and Popeyes Louisiana Kitchen.
What hotels are located near AutoZone Auto Parts on Memorial Drive in Stone Mountain?
Nearby hotels include Metro Extended Stay Hotel of Stone Mountain and Budgetel Inn & Suites, convenient for customers needing accommodation near the store.
Are there any personal care or grooming services near AutoZone Auto Parts in Stone Mountain?
Yes, you can find beauty salons and spas like Kutz & Locz Grooming Lounge, Maliba Hair Braiding, Venus Beauty Plaza, Ferlando's Unisex Cuts, Styles by Tonya Dallas, and Braids and Weave by Luopou nearby.
What are some nearby services customers might find useful when visiting AutoZone Auto Parts in Stone Mountain?
Nearby useful services include the LibertyX Bitcoin ATM, Office Depot for office supplies, Jason & Bradley Personal Injury Attorneys for legal needs, Active Healthcare and Rehabilitation Center for professional health services, and JP Tech Digital for marketing services.