AutoZone Auto Parts

Reviews

• DA

  D Adolph

  Feb 23, 2026
  5.0
  When you walk into any business and are greeted by positive good energy it makes you want to patronize the business. I immediately heard Curtis when I walked in and smelled coffee. She was super polite and even offered me some of her coffee while I finished shopping. Great customer service!
• BB

  B B

  Jan 14, 2026
  1.0
  I had a flat tire an hour away and was advised at another autozone on what to purchase to remove my tire. They opened the item for me as necessary and told me I could return it if it turns out it’s not compatible with my car. It wasn’t and when I attempted to return it to my local autozone which is this location I was denied. The policy clearly states you can return anything as long as it’s in original condition and packaging. I was told by an employee and a manager that even though it’s not used, bc the package is open, that it’s not in its original condition. Clearly a bold face lie as I have returned an item here before. I drove an hour back to the store I bought it from and not only was I able to return it but the manager told me that the employees at this store lied to me about the return policy. I’ve contacted corporate and made a report and will be receiving a call from regional in 24-48 hrs. Shame on yall.
• DM

  Don Morgan

  Dec 15, 2025
  5.0
  This is the second time Joshua has helped us and he does extremely well and has wonderful customer service. Very satisfied.
• NH

  Nancy Worley Harrison

  Oct 27, 2025
  5.0
  Got quick service. Joshua put in a new 12 volt battery after testing to find mine low. He suggested first that I check with Toyota to see if it might still be under warranty. It wasn’t! Impressive.
• KW

  Kharin Williams

  Oct 9, 2025
  5.0
  Customer: Jayla G Phillip M help me find what I What I was looking for for my car great customer service in Hoover AL

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