Advance Auto Parts

Reviews

• KK

  Kevin

  6 days ago
  1.0
  I purchased an 800 amp diehard battery jumper yesterday and it hardly held its charge when starting a 110 and 140 motorcycle. I took it back to the store and would not give me cash back. I was asked several times about how I used it, the clerk had to call someone to see if I could even exchange it. Then I told him I didn't want the same model and he was like. "I'm not sure if I can do that". I was getting so frustrated by the time I left that place, it made me not want to shop at advance auto any longer. Then the gave me the one I purchased in a zip lock bag. Ugh!
• VM

  Val Murphy

  Mar 18, 2026
  5.0
  Great experience!!! Ms. Karena was very helpful !!
• JT

  Jayden T

  Mar 18, 2026
  5.0
  Great and fast. Kareem did amazing assisting me
• NB

  new bitches

  Mar 11, 2026
  5.0
  Very great customer service skills will come back recommended store
• ML

  Missing Linc

  Mar 7, 2026
  5.0
  I recently stopped by the Advance Auto Parts location to grab a water pump and serpentine belt for my 87 S10 Blazer, and left extremely impressed with the overall experience. From the moment I walked in, it was clear that this store is run by a team that truly cares about customer service. The staff was incredibly welcoming, patient, and knowledgeable. It’s refreshing to walk into an auto parts store where the employees not only know their inventory, but also take the time to explain options and help you find exactly what you need. Their professionalism and willingness to assist made the entire visit smooth and stress-free. Another thing that stood out immediately was how clean and organized the store was. Every aisle was neat, the shelves were well-stocked, and the layout made it easy to locate products quickly. The inventory was clearly labeled and arranged in a way that shows the team takes pride in maintaining the store. In a business where there are thousands of parts and accessories, that level of organization really makes a difference for customers. Experiences like this remind me that great customer service still exists. The team at this location represents the brand well and made what could have been a routine errand into a genuinely positive shopping experience. Overall, this was one of the best auto parts store visits I’ve had in a long time. The staff’s kindness, expertise, and the store’s cleanliness and organization set a great example of how a retail location should operate. I’ll definitely be returning to this location for future automotive needs. If suggestions are welcomed, they would include providing short “DIY tips” board or flyer near the counter with seasonal vehicle maintenance advice would be helpful for customers who enjoy doing their own repairs. Also, expanding occasional in-store demonstrations or quick tutorials on things like battery replacement or basic maintenance could further build customer loyalty.... If there are any, I missed them..

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