Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5412 N Henry Blvd in Stockbridge offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
373 reviews
5 stars
206
4 stars
69
3 stars
48
2 stars
13
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several reviews highlighted the staff's knowledge about auto parts and their ability to assist customers effectively, particularly mentioning employees like Yasaman and Anitra.
Store Experience
Customers reported a range of experiences, from quick and efficient service to frustrating interactions, particularly regarding returns and product availability.
Product Availability
While many customers found the parts they needed, there were complaints about stock issues and incorrect orders leading to dissatisfaction.
- TSThomas Sanders5 days ago4.0Friendly and helpful attendants.
- LTLoren Tademy6 days ago1.0Closed permanently
- BTBryana TyeDec 21, 20252.0Customer service is horrible I walked in and the lady(Vera K) straight asked how can I help you not hey how you doing welcome to advance I then proceeded to tell her my concern and she looked up my vehicle and was huffing puffing like she was irritated so after I go my product I go back to the counter to pay then she told me my total which was 26.99 I gave $30 in 5’s then told her to give me 5 back I will give $2 she made a smart remark and said what are you doing I said I’m giving you $2 to get 5 back so u will have $27 that’s what I’m doing then she huffed and puffed again while counting over so I then proceeded to said is you ok sound like you got a attitude she say yes I’m ok and gave me my 1cent and receipt n said thank u then walked away! Please train employees on customer service and if they don’t want to be at work they need to stay home because we the customers brings the business so my experience was def unacceptable!
- CHCharlotte HawkinsDec 17, 20255.0I had such a great experience with Yasaman at Advance. She was so helpful and easily resolved an issue that I had been dealing with at their corporate office. I don’t know much about cars but she was so kind and explained the perks program & other helpful information that I needed to know. It was a very welcoming experience! Thanks Yasaman for turning a bad situation into a great experience.
- TWTracey WestNov 14, 20255.0The customer service in this store is just amazing
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Stockbridge offer?
Advance Auto Parts offers a range of automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install car batteries purchased from the store?
Yes, they offer free battery installation with battery purchase, subject to exclusions.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil for free, with certain exclusions.
Are there any discounts available at Advance Auto Parts?
They offer a 10% military discount for active duty and veteran service members.
What payment methods are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts in Stockbridge?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 8:30 PM.
Does Advance Auto Parts offer curbside pickup services?
Yes, curbside pickup is available.
Where can I find nearby places to eat or get coffee when visiting Advance Auto Parts in Stockbridge?
Nearby you can visit Dunkin' for coffee and donuts or Ryan's, an American restaurant, for a meal.
Are there car wash services close to Advance Auto Parts?
Yes, nearby car wash options include Wash Me Fast and Swifty Car Wash, great for cleaning your vehicle before or after your visit.
What automotive service locations are near Advance Auto Parts in Stockbridge?
Nearby automotive related services include Napa Auto Parts and Jiffy Lube, which provide parts and maintenance services.