I would like to take this time to comment Alicia, she is always helpful and a ray of sunshine. Needing something for your vehicle and not understanding much about cars she is the one. She helps and does it with a smile. Thank you Alicia for making my day
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Frenchy French
2 days ago
The customer service here is top tier. I came here because I needed help with something. Liz took no time to help solve my problem.
Aubrey Brittany and micah a God sent I came to AutoZone with a 2018 Lincoln MKC needing a new battery the battery was very difficult to take out Aubrey was very kind and patient Brittany and Micah took their time even though it took a while they got that battery out and gave me a new battery and I'm about to drive away I was about to give up thinking I had to go to the dealership but they were persistent I appreciate people that actually do their job thank you guys I had a very long day and this helped it to end a whole lot better. Thank you so much for going above and beyond
I received excellent service at AutoZone #941 on today and wanted to take a moment to recognize store associate Sharrod. I came in needing my vehicle battery replaced, and he made the entire process smooth and stress free. He was knowledgeable, efficient, and took the time to ensure everything was done properly.
Not only did he replace the battery quickly, but he also went the extra mile by checking things over and adding antifreeze for me, which I truly appreciated. His attention to detail and willingness to help really stood out.
Great customer service can be hard to find, but Sharrod delivered. I left feeling confident in my vehicle and grateful for his professionalism and the care he provided. Highly recommend!
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Phillip Harper
Mar 18, 2026
Sharrod handled the majority of my interaction on a Wednesday morning after my alternator went out a couple miles away in another retail stores parking lot. Sharrod took me back to my car and followed me back to the auto zone parking lot so that I could work in my car in the parking lot. He allowed me to use his tools, coming out multiple times to make sure I didn't need any extra help.
The vibe inside the store was very connected and sociable amongst everyone working, helpful, knowledgeable as I did have to get assistance from a couple other employees while i was there.
I'm not someone who does reviews, but the customer service, especially given my situation and the manager going out his way to help me out made me ask if there was anyway for me to give thanks that would be noticed.