Business Details
About
Chevrolet DealerGMC Dealer
Franklin Chevrolet GMC has been a trusted dealership in Statesboro, GA, for over 85 years and we have many awards and recognitions to prove it! Between our expansive inventory of new and used vehicles, our friendly and knowledgeable staff and our skilled service technicians, we’re your one-stop shop. Finance a new Chevy truck or family-friendly GMC SUV at our local dealership and get your first oil change on us. Discover our Franklin Forever Warranty and other perks when you choose us!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,890 reviews
5 stars
1,397
4 stars
154
3 stars
71
2 stars
64
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, with some praising quick and efficient service while others expressed frustration over long wait times and poor communication.
Sales Experience
Many customers had positive experiences with the sales team, highlighting their friendliness, knowledge, and willingness to assist without being pushy.
Communication Issues
Several reviews noted significant communication problems, particularly in the service department, where customers felt left in the dark about their vehicle status.
Customer Care
While some customers appreciated the attentive service and follow-ups, others felt that their concerns were not adequately addressed, leading to dissatisfaction.
- ZTZoey Thompson6 days ago5.0It was an amazing experience. The personnel is excellent; they made the car-buying procedure simple. In no time at all, they had me in and out with my new car!!!
- NRNic R.Jan 5, 20265.0Only had to ground a lease with them, something I expected to be a nuisance for them seeing as they don't make a commission off of it. That said, they were extremely helpful and kind and on top of it. Austin was really great to work with. Very impressed.
- CDChris DavisJan 4, 20261.0Worst experience ever! Justin my sales man has been great! Other than that I wouldn’t recommend this place to my worst enemy! Bought a 21 Chevrolet trailblazer with 8k miles on it …Reduce engine power has been on since Christmas day they said I need a turbo and other codes they sent me back onto the road with a car that want go over 40 mph car has broke down 4 times in the 6months that I’ve had it tried to trade it in was told I needed 5k down to trade it in because I haven’t had it long enough…the ac has stopped working, it has ran hot, the fans quit working, it shakes like a leaf in the wind luckily I did buy an extended warranty and it has been fixed everytime but the service after the sale sucks!! You’re just a number to big retailers like this! Good luck to anyone purchasing a car from here everyone except sales has an attitude and makes you feel like you are a bother anytime you call or have questions
- CFClyde ForemanDec 30, 20251.0I had a scheduled service appointment today at 12:00 PM for my 2025 Sierra Denali and arrived early, dropping the vehicle off at 11:45 AM. What was supposed to be a routine visit has turned into a very frustrating experience. The cameras stopped functioning due to what the system indicated was a required software update. Since dropping it off I have requested a status update three separate times. Each time, the service advisor, Jason Hadden, responded that he “needed to get an update,” yet no proactive communication or resolution followed. I have now been sitting here for over three hours with no clear explanation, timeline, or sense of urgency. My time is valuable, and this experience demonstrates a complete lack of respect for it. This is especially disappointing given that I purchased the vehicle here and expected a much higher level of service, particularly for a Denali. Unfortunately, this has been one of the worst service experiences I’ve had, and it will be the first and last time I bring my vehicle here for service. Overall, this experience has been unacceptable and ridiculous.
- LWLatoya WilkersonDec 26, 20255.0Me and my mom dad had a wonderful experience for the first time. Guy was my sales man and he did a wonderful job. He was very patient and convinced that what I would purchase will for sure do me some justice. I would recommend Guy he was also friendly offer something to drink etc due to the hours we spent. Great job Guy keep up the good work. Hope you cast more sales. You deserve it for your honesty and hard work. Check in a Franklin to see Guy he is the best
Frequently Asked Questions About Franklin Chevrolet GMC
Where is Franklin Chevrolet GMC located?
Franklin Chevrolet GMC is located at 106 Northside Drive East, Statesboro, GA 30458, USA.
What are the business hours of Franklin Chevrolet GMC?
The dealership is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
What types of vehicles does Franklin Chevrolet GMC sell?
Franklin Chevrolet GMC offers new and used Chevrolet, GMC, and Buick vehicles, including trucks and family-friendly SUVs.
Does Franklin Chevrolet GMC offer vehicle service and repairs?
Yes, Franklin Chevrolet GMC has skilled service technicians and provides vehicle service, repairs, and oil changes.
Can I finance a vehicle at Franklin Chevrolet GMC?
Yes, financing options are available at Franklin Chevrolet GMC for purchasing new Chevrolet trucks or GMC SUVs.
Does Franklin Chevrolet GMC provide any warranty or special perks?
Franklin Chevrolet GMC offers the Franklin Forever Warranty and your first oil change on us when purchasing a vehicle.
Is an appointment required to visit Franklin Chevrolet GMC?
No, appointments are not required to visit Franklin Chevrolet GMC but can be made online if preferred.
What nearby car dealers could I visit besides Franklin Chevrolet GMC?
Nearby car dealers include Top of the Line Vehicles with Turk Taylor, Roper's Car Plantation, and Franklin Cadillac, which you might consider comparing vehicle options with.
What dining options are available near Franklin Chevrolet GMC?
Near the dealership, you can find several dining options such as Taco Bell, Wing Maxx, Checkers, Krispy Kreme, KFC, MrBeast Burger, and Ruby Tuesday for a meal before or after your visit.
Are there any banks or financial services near Franklin Chevrolet GMC?
Yes, Heritage Bank Of The South and Renasant Bank are nearby, which can be convenient for your financial transactions when buying or servicing a vehicle.