Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12 Veterans Memorial Highway in Statesboro offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
321 reviews
5 stars
219
4 stars
49
3 stars
32
2 stars
10
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates significant issues with customer service, including rude interactions and lack of assistance from staff.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, others reported negative experiences with staff not willing to assist.
Product Availability
Many customers appreciated the store's wide selection of parts and availability of items needed for repairs.
Mixed Experiences
Overall, customer experiences varied widely, with some reporting excellent service and others expressing frustration with the staff's attitude.
Store Environment
The store was noted for being clean and organized, contributing positively to some customers' experiences.
- SKSarah KingOct 19, 20251.0I won’t ever set foot in this store after the way I was “greeted” by employee Sierra. I walked in and heard a frustrated “how can I help you?!” From the back of the store, I responded that I had ordered a battery online and needed it installed (it says clearly on the website that ordering it this way also includes installation—as it should it’s the same as purchasing it in store), to which she responded, clearly already irate, “ I don’t think we can do it that way!” I explained that it said it does. “Where?!” She responds, again, obviously very irritated. I explained that it stated so on the website. She then proceeds to call the other employee’s name at the top of her lungs, “LAURA!!!!!” Doesn’t say anything else to me other than “sign this receipt”. And then proceeds to go out and slam tools around installing my battery. Just be advised that the tech may have a mental breakdown when asked to install a $250 battery, when I already cleared the trunk and spare tire for her to do so. I work in healthcare and don’t talk to people this way ever. I would be so embarrassed if she were my employee. She claims to also be a manager which I cannot fathom.
- VVVincent ValentineOct 15, 20251.0Customer service is dead and gone! These people can't be bothered to do what's right and would rather permanently lose all my business over like $7.
- GSGary SmithAug 19, 20252.0I have shopped here twice. Today I walked out because of how disrespectful the manager was to his employee. I experienced the same thing on my first visit. He is not a representation of Advanced Auto that I am accustomed to.
- JWJerry WoodsJul 9, 20251.0Went on to pickup an online order and 2 guys on the front counter seemed to engaged in their personal conversation to even acknowledge me. After waiting for them to wrap up their "important" dialog,One asked me what I needed. Friendly enough when it was convenient for Him to grab my order. Not impressed and would not go to this location unless necessary
- ANAllen NicholsJun 8, 20255.0Great store! Staff was very friendly and helpful - my drivers side window would not roll up and it was 90 degrees outside. They let us use the restroom and borrow some duct tape. Thanks again guys!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What auto parts and accessories are available at Advance Auto Parts in Statesboro?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, brakes, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does the Statesboro Advance Auto Parts offer battery installation?
Yes, they offer free battery installation with purchase and also provide free battery testing and recycling services.
Can Advance Auto Parts in Statesboro help with engine code scanning?
Yes, the store offers free engine code scanning performed by their Team Members.
What payment methods does Advance Auto Parts accept at the Statesboro location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 12 Veterans Memorial Highway in Statesboro?
Open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does the Statesboro Advance Auto Parts location offer pickup and delivery options?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
Is Advance Auto Parts in Statesboro wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking.
Are there nearby places where I can shop or grab food after visiting Advance Auto Parts in Statesboro?
Yes, nearby places include Family Dollar for discount shopping, Subway for sandwiches, and Uncle Shug's Chicken Barn for chicken meals.
If I'm visiting Advance Auto Parts in Statesboro, where can I find nearby gas stations?
Nearby gas stations include Shell and Parker's, convenient for refueling before or after your visit.
Are there nearby automotive service or repair centers close to Advance Auto Parts in Statesboro?
Yes, J.C. Lewis Lincoln Service and JC Lewis Ford are nearby automotive service and repair centers.