Advance Auto Parts

4.4
321 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 12 Veterans Memorial Highway in Statesboro offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12 Veterans Memorial Highway, Statesboro, GA
30458, United States

Hours

Reviews

4.4
321 reviews
5 stars
219
4 stars
49
3 stars
32
2 stars
10
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for being helpful, while others were criticized for rudeness and lack of initiative.

Staff Knowledge

Several customers noted that staff were knowledgeable and able to assist with various car parts and repairs.

Store Experience

Customers appreciated the store's cleanliness and organization, but some reported long wait times and issues with service.

Product Availability

The store generally had a good selection of parts and tools, with many customers finding what they needed.
  • DH
    Deborah Hall
    Dec 31, 2025
    5.0
    Great place
  • SK
    Sarah King
    Oct 19, 2025
    1.0
    I won’t ever set foot in this store after the way I was “greeted” by employee Sierra. I walked in and heard a frustrated “how can I help you?!” From the back of the store, I responded that I had ordered a battery online and needed it installed (it says clearly on the website that ordering it this way also includes installation—as it should it’s the same as purchasing it in store), to which she responded, clearly already irate, “ I don’t think we can do it that way!” I explained that it said it does. “Where?!” She responds, again, obviously very irritated. I explained that it stated so on the website. She then proceeds to call the other employee’s name at the top of her lungs, “LAURA!!!!!” Doesn’t say anything else to me other than “sign this receipt”. And then proceeds to go out and slam tools around installing my battery. Just be advised that the tech may have a mental breakdown when asked to install a $250 battery, when I already cleared the trunk and spare tire for her to do so. I work in healthcare and don’t talk to people this way ever. I would be so embarrassed if she were my employee. She claims to also be a manager which I cannot fathom.
  • VV
    Vincent Valentine
    Oct 15, 2025
    1.0
    Customer service is dead and gone! These people can't be bothered to do what's right and would rather permanently lose all my business over like $7.
  • GS
    Gary Smith
    Aug 19, 2025
    2.0
    I have shopped here twice. Today I walked out because of how disrespectful the manager was to his employee. I experienced the same thing on my first visit. He is not a representation of Advanced Auto that I am accustomed to.
  • DA
    David Adams
    Sep 10, 2017
    5.0
    Jason was awesome! Got me back up and running in no time!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*