Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Snellville.
Mixed feedback on customer service; while many praised the staff for being friendly and helpful, there were significant complaints about unprofessional behavior and lack of follow-up from management.
Service Speed
Customers frequently noted quick service times, with many being in and out within an hour for various services.
Quality of Work
While some customers reported satisfaction with the quality of work, others experienced issues such as incorrect repairs and lack of resolution for problems after service.
Pricing
Customers appreciated the affordability of services, although there were complaints about unexpected charges and discrepancies in quoted prices.
SA
Shelby Atkinson
5 days ago
5.0
I had a great experience at Mavis for my tire change. The staff was friendly, professional, and efficient. They got me in and out in a timely manner.
KG
Karnesha Gunn
5 days ago
5.0
This location is amazing and they actually care about their customers wants and needs. They took me in without having a appointment and I wasnt Waiting forever
AT
Anthony Thompson
5 days ago
1.0
THIS PARTICULAR TIRE CENTER HAS SERIOUS CUSTOMER SERVICE ISSUES, PEOPLE WHO DO NOT EVEN GREET CUSTOMERS WITH A PROFESSIONAL PERSONALITY, RUDE, THEY LACK KNOWLEDGE OF THE TIRE CENTER POLICIES ABOUT PURCHASES, THEY DON’T EXPLAIN CERTAIN DETAILS ABOUT THE WORK REQUIRED, REQUESTED, OR PERFORMED. IF THEY CONTINUE TO ALLOW THESE TYPES OF EMPLOYEES TO WORK AT THIS TYPE OF LEVELS OF NEGATIVE CUSTOMER SERVICE…THEY WILL NOT LAST AT THIS LOCATION OR THE COMPANY COULD LOSE MONEY BECAUSE OF NEGATIVE PERFORMANCES FROM THEIR PERSONNEL.
LG
LifeisGoodLG GMW
Dec 31, 2025
3.0
I went here November 11, 2025 for an oil change. I got the oil change, but I asked them to check my tires. Since this was the coldest day of the year so far, they said on the news tire pressure lights would start coming on due to the cold weather. They said no problem they would check them. Came back and told me I needed to replace 3 tire sensors that are bad. They said the tire pressure light wouldn't go out until they were replaced. Asked me if I wanted to get them done, I said no, don't do that work that's not what I bought it in far. Later I took it somewhere else they checked my tire pressure on all 4 tires, put air in them and reset the check pressure light and it never came back on. They said I do not need new sensors. I guess Mavis was trying to get extra money that day since I was their only customer when I got there. I'm beginning to hear from other people not to go to Mavis. Said they will screw you over. I Won't be back.
ET
Evelyn Trammell
Dec 16, 2025
1.0
Don’t trust Mavis tires in Snellville Georgia on scenic Highway. I took my car in to get a tuneup. a full service tuneup is $600 to 700 they changed five spark plugs and charged me $700 $474 for labor 221 spark plugs
the next day I didn’t have heat in my car and the motor was knocking .
I called customer service to tell them about the amount they charge me and customer service said they felt it was substantially a lot for labor (two hours )worth of work, but unfortunately, I have not heard back from customer service and I’ve called them several times I was supposed to get a call back from Tanisha
3 days later no response
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Tires & Brakes in Snellville offer?
Does Mavis Tires & Brakes match tire prices from other retailers?
Yes, they have a low tire price match guarantee and will beat competitor prices with proof, including a 30-day price guarantee.
Can I get a wheel alignment at Mavis Tires & Brakes?
Yes, wheel alignments are available, usually around $89.99, but you should contact the local store for exact pricing and appointments.
Is it necessary to make an appointment for brake service at Mavis Tires & Brakes?
No appointment is necessary, but it is recommended to schedule one to ensure timely service.
Does Mavis Tires & Brakes allow customers to wait while their vehicle is serviced?
Yes, customers can wait inside or outside the store. The waiting area includes a television and free Wi-Fi.
What are the COVID-19 safety protocols at Mavis Tires & Brakes?
The store follows CDC recommendations, with regular cleaning, 6ft spacing in waiting areas, hand sanitizer for customers, and mandatory mask-wearing for staff and customers.
What are the store hours for Mavis Tires & Brakes in Snellville?
Open Monday to Wednesday and Friday 8am–6pm, Thursday 8am–8:30pm, Saturday 8am–5pm, and Sunday 9am–5pm.
What payment methods are accepted at Mavis Tires & Brakes?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Which major tire brands are available at Mavis Tires & Brakes?
They carry brands like Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more.
Are there any notable nearby places customers can visit when coming to Mavis Tires & Brakes in Snellville?
Nearby you can visit restaurants like Steak 'n Shake, Burger 21, Five Guys, Olive Garden, or get a smoothie at Tropical Smoothie Cafe. Ameris Bank and Lowe's Home Improvement are also close by.