AutoZone Auto Parts

4.3
279 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Main St East in Snellville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Snellville, GA or call us at (770) 978-0787.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2195 Main St E, Snellville, GA
30078, United States

Hours

Reviews

4.3
279 reviews
5 stars
191
4 stars
40
3 stars
20
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful service from staff members like Timothy, Nardo, and Dana, while others reported negative experiences with certain employees.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, contributing to a positive shopping experience.

Installation Services

Several reviews highlighted the helpfulness of staff in installing batteries and other parts, although there were complaints about inconsistent service in this area.

Store Management

The store manager, James, received multiple commendations for his leadership and customer service, while some reviews indicated issues with staff behavior.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.
  • PO
    Patty Ortega
    Nov 4, 2025
    5.0
    Excelente servicio por parte de Lucas ,habla español así que el despeja tus dudas a cualquier pregunta.
  • JH
    Judy Haynes
    Sep 25, 2025
    4.0
    Didn’t go in, but my husband had a great experience. He got what he needed.
  • SP
    Stacy Patterson
    Sep 23, 2025
    5.0
    I just got off the phone with the regional office of this Autozone location in Snellville. I just wanted to commend service manager Nikki and Steven for their incredible service for going above and beyond for the customer today. I have never received this friendly/helpful of service at any auto retail store ever. My father in law is in town visiting from Arizona and needed a battery replacement. They got it quickly installed and were so helpful, first on diagnosing his startup issue, but then even re-running the test to make sure there were no other issues with the car. We even bought additional products, not because we needed them but because we wanted to give them the business. Thank you for going out of your way to be kind and helpful to your customers. I hope the associates at this store will get the praise so highly deserved from the regional office because they should absolutely get the recognition for their hard work and dedication to pleasing the customer. Thank you!
  • YT
    Yelaina Thompson
    Aug 17, 2025
    5.0
    Ray at snellville auto one was simply amazing. He was patient and very helpful. Please promote him. Thank you!!!!!
  • ZH
    Zmaryalai hotak
    Aug 16, 2025
    1.0
    Having bad behaviors with customers

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Snellville?

AutoZone Auto Parts in Snellville is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer same day delivery and in-store pickup services?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for your convenience.