Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Centerville Hwy in Snellville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Snellville, GA or call us at (770) 972-9060.
Many customers praised the helpfulness and friendliness of staff members like Roxy, Faith, and Orville, while others reported negative experiences with rude employees.
Product Knowledge
Several reviews highlighted the staff's knowledge about car parts and their ability to assist customers effectively, although some customers felt that certain employees lacked adequate knowledge.
Mixed Experiences
While many customers had positive experiences and appreciated the service, there were notable complaints about poor customer service and unhelpful staff, indicating inconsistency in service quality.
Timeliness
Customers appreciated quick service in many instances, but some reported long wait times and delays, particularly during busy hours.
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Darth Vader
Dec 15, 2025
5.0
Anita and Roxy are AMAZING!!! My battery was dead, so they replaced it, but the new battery did not want to work either. They worked tirelessly to make sure that I had a battery that worked and that everything was connected correctly. I am so thankful for them, for the hard work and kindness that they provided, and for the way they did not stop until everything was right. What an amazing team!!
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Vante Portundo
Dec 10, 2025
5.0
Great service and helpful
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Bura Marshall
Dec 3, 2025
5.0
I went in to get battery checked out and was taken care by Jim. Jim is a real asset to the company! He went above and beyond to get me taken care of. His personality along with his excellent customer service makes him a pleasure to work with! I highly recommend going to this location if the rest of the staff has the same attitude as Jim. Thanks for the excellent service sir!
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Otoniel Lainez
Nov 11, 2025
1.0
Worst customer service ever. I was looking for help with a worker i believe his name is Jonathan. I said excuse me i have 1 question he cut me off mid sentence and said "wait" in a rude way and just left. We were left standing there and he never came back . I know he was busy at the time but there is ways to say things we understand he cannot do a lot of things at once , but the way you approach people is very important I heard him being kind and gentle to the rest of the people we shouldn't be the exception.
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Paul Smith
Nov 1, 2025
5.0
Lady Roxy, quite a lady, clever, efficient, very helpful with all car parts, she will find you the best and cheapest, Thank you Miss Roxy ! Her male partner Jonathon he's good too ! I can recommend this place Try it Out save $$$