Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Smyrna.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
364 reviews
5 stars
301
4 stars
10
3 stars4
2 stars
10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting individuals like Yadi, Renee, and Janani for their exceptional service.
Efficiency
While some reviews noted quick service, a significant number of customers reported long wait times, often exceeding expectations for a quick oil change.
Communication
Several customers expressed dissatisfaction with the lack of communication regarding wait times and service updates, leading to frustration during their visits.
Service Quality
There were mixed reviews about the quality of service, with some customers experiencing issues post-service, such as oil leaks or incomplete work.
Management Issues
Some reviews pointed out problems with management and staff coordination, particularly regarding service delays and customer handling.
- TPtalithia parkerNov 15, 20251.0Went to this place to get an oil change they let me pull in to tell me that they are having a meeting and could not service me
- ELErin LopezOct 28, 20255.0I had a great experience with Malik at Valvoline. The whole process was quick and easy from start to finish. Malik walked me through everything that was needed, explained clearly, and made sure I felt comfortable with the service. I also noticed the great communication between Malik and his team members David and Anthony. I really appreciated that there was no pressure to add on anything beyond the oil change I came in for. Excellent customer service—I’ll definitely be back!
- TLTamz “Tam” LavenderOct 25, 20255.0Great service, professional, quick, and knowledgeable.
- TFTete FullerOct 14, 20255.0Javi and Anthony took very good care of me. A little bit of a wait but we'll worth it. Love to see men working and have a passion for it. Good work guys keep up the good work
- SLSydney LangOct 6, 20254.0Depending on what time of day you come there may be a long wait, so I recommend going when they open if possible. The first time I came in the afternoon and waited an hour before I was serviced, but the second time I went right when they opened and was serviced right away. Staff are really friendly and professional and honest! Jose and Malik were especially helpful and communicated everything very clearly!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Smyrna offer?
They offer 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services including oil changes, car battery services, air conditioning service, and vehicle inspections.
What are the operating hours of Valvoline Instant Oil Change at 3261 S Cobb Drive SE?
Monday to Friday from 8:00 AM to 7:00 PM; Saturday from 8:00 AM to 5:30 PM; and Sunday from 9:30 AM to 4:30 PM.
Is an appointment required to get an oil change at Valvoline Instant Oil Change in Smyrna?
No, appointments are not required for services.
What payment methods are accepted at Valvoline Instant Oil Change in Smyrna?
They accept debit cards, credit cards, and mobile NFC payments.
When did the Valvoline Instant Oil Change location in Smyrna open?
This location opened on September 1, 2023.
Where is Valvoline Instant Oil Change located in Smyrna?
It is located at 3261 S Cobb Drive SE, Smyrna, GA 30080, USA.
Which nearby restaurants can customers visit before or after their appointment at Valvoline Instant Oil Change?
Customers might enjoy dining at nearby places like Mariscos Las Islitas (Mexican seafood), Philly Connection (sandwich shop), VN Sandwich - Banh Mi & Boba (Vietnamese), or Chick'nCone (American chicken restaurant).
Are there nearby banking services close to Valvoline Instant Oil Change in Smyrna?
Yes, Wells Fargo ATM and WELLS FARGO BANK are located nearby, which can be convenient for customers needing banking services.
What beauty and spa services are available near Valvoline Instant Oil Change?
Nearby beauty and spa services include K Nails (nail salon), Ma Signature Hair Salon, Michel’s Dominican Hair Salon, Nail 1st, Master Bareber L Boogie, and Flowcutz.
How can I contact Valvoline Instant Oil Change in Smyrna for inquiries or service?
You can call their main phone at +1 678-842-8854 or their alternate phone at +1 800-327-8242. Their website also provides more information at https://store.vioc.com/ga/smyrna/3261-s-cobb-drive-se.