Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Smyrna.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
375 reviews
5 stars
311
4 stars
10
3 stars4
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting specific employees like Renee, Malik, and Janani for their exceptional service.
Wait Times
Numerous reviews mentioned long wait times, with some customers experiencing delays of over an hour, leading to frustration.
Service Quality
While many customers appreciated the thoroughness and efficiency of the service, there were complaints about mistakes made during oil changes and lack of communication regarding service delays.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others reported serious issues, including rude staff and unresolved vehicle problems.
- ARAlfredo Renna5 days ago1.0When I asked how long it would take to be served because I had been waiting for 25 minutes, Mr. Jose told me that if I wanted to leave, I could, as they were open all day. I found this very rude; it's not the way to respond to a customer.
- AAAngelaJan 6, 20265.0In all my years I have never been to an establishment so caring, knowledgeable, and polite. I will definitely be back. I loved everything about my oil change experience. I loved the communication amongst the technicians. I even loved seeing female techs. 10/10 will definitely recommend.
- LGlenox georgeJan 1, 20265.0The crew at Valvoline was very nice and welcoming. They got me in and out & informed me on everything I needed to know about my car. They always get me right and my #1 recommended go to spot! Preciate ya Valvoline, from Lenox. Oh & Happy New Years!!
- YMYohance MitchellDec 30, 20255.0Excellent service! I brought my wife's car in for an oil change and I received an unexpected greeting from the team. Even the site manager came out and thanked me for visiting their location. I promised I'd follow up with a Google review and that I'd bring my Jeep in for an oil change as well. As promised, I brought my Jeep in and the customer service was spot on. The bottom line is that I will be back. As long as the level of customer service I experienced is consistent, I will continue to return. Again, job well done.
- LPLawson ParkerDec 19, 20255.0Malik was exceptional! He addressed my concerns and gave great suggestions for my next visit. I can’t say enough positive things about Valvoline, especially this location
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Smyrna offer?
They offer 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services including oil changes, car battery services, air conditioning service, and vehicle inspections.
What are the operating hours of Valvoline Instant Oil Change at 3261 S Cobb Drive SE?
Monday to Friday from 8:00 AM to 7:00 PM; Saturday from 8:00 AM to 5:30 PM; and Sunday from 9:30 AM to 4:30 PM.
Is an appointment required to get an oil change at Valvoline Instant Oil Change in Smyrna?
No, appointments are not required for services.
What payment methods are accepted at Valvoline Instant Oil Change in Smyrna?
They accept debit cards, credit cards, and mobile NFC payments.
When did the Valvoline Instant Oil Change location in Smyrna open?
This location opened on September 1, 2023.
Where is Valvoline Instant Oil Change located in Smyrna?
It is located at 3261 S Cobb Drive SE, Smyrna, GA 30080, USA.
Which nearby restaurants can customers visit before or after their appointment at Valvoline Instant Oil Change?
Customers might enjoy dining at nearby places like Mariscos Las Islitas (Mexican seafood), Philly Connection (sandwich shop), VN Sandwich - Banh Mi & Boba (Vietnamese), or Chick'nCone (American chicken restaurant).
Are there nearby banking services close to Valvoline Instant Oil Change in Smyrna?
Yes, Wells Fargo ATM and WELLS FARGO BANK are located nearby, which can be convenient for customers needing banking services.
What beauty and spa services are available near Valvoline Instant Oil Change?
Nearby beauty and spa services include K Nails (nail salon), Ma Signature Hair Salon, Michel’s Dominican Hair Salon, Nail 1st, Master Bareber L Boogie, and Flowcutz.
How can I contact Valvoline Instant Oil Change in Smyrna for inquiries or service?
You can call their main phone at +1 678-842-8854 or their alternate phone at +1 800-327-8242. Their website also provides more information at https://store.vioc.com/ga/smyrna/3261-s-cobb-drive-se.