Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Smyrna.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.6
1,426 reviews
5 stars
1,229
4 stars
57
3 stars18
2 stars
24
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Grant, Tracey, and Lamont for their exceptional service.
Service Quality
Overall, customers reported quick and efficient service, with many expressing satisfaction with the repairs and maintenance performed on their vehicles.
Professionalism
While many reviews highlighted professionalism, there were notable complaints about unprofessional behavior from some staff members, particularly regarding communication and accountability.
Pricing Transparency
Several customers appreciated the honest pricing and lack of upselling, while others reported feeling overcharged or misled about costs.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others reported serious issues, including misdiagnoses and poor handling of complaints.
- BBBrandon2 days ago1.0Bad oil change. Got an oil pressure sensor and lean oil warning light soon after. When to chevy weeks later and no problem.
- TNTinicee NmahNov 14, 20255.0Love this location! They are very quick, efficient & knowledgeable. Enrique was GREAT and made me feel very welcomed. Will definitely be coming here for all my brake & tire needs.
- GAGray AlstonNov 9, 20255.0Friendly staff and efficient service, received helpful and honest feedback on what needed to be done for the car. Enrique, Grant and Justin were all excellent.
- DJDennis Johnson JrNov 7, 20255.0Nick and Enrique provided high-quality customer service today. They both deserve a pay raise as they both displayed professionalism and good work ethic. If I could hire them, I would because they are great representatives for your company. I applaud them both, and I hope they continue to have great success.
- BJB JulesOct 29, 20251.0I found this place to be way overpriced. They charged around $80 just to check the TPMS sensor, and the cost to replace them was much higher than I expected. In fact, they were more expensive than an Acura dealer that uses OEM parts, even though they offer aftermarket TPMS sensors. I wouldn’t recommend this shop or return for service—the overall experience and service quality were not good.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of tires does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers a wide selection of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more for any budget.
Do you provide brake services at Mavis Tires & Brakes?
Yes, Mavis Tires & Brakes offers brake services, including brake repair and installation performed by skilled mechanics.
Are wheel alignments available at this location?
Yes, wheel alignment services are available for most cars, with prices approximately $89.99. Scheduling an appointment is recommended.
Does Mavis Tires & Brakes offer oil changes?
Yes, oil changes are offered with options for synthetic and conventional oil. Pricing varies by vehicle model and oil type.
Can I get a tire price match at Mavis Tires & Brakes?
Yes, Mavis offers a tire price match guarantee and will also honor the price for 30 days after purchase. Bring a competitor's price quote to your appointment or submit it online.
What are your operating hours?
Mavis Tires & Brakes is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Mavis Tires & Brakes wheelchair accessible?
Yes, the location has both wheelchair accessible entrances and restrooms to accommodate customers with disabilities.
Are appointments required for service?
No, Mavis Tires & Brakes accepts walk-ins for all services; however, appointments are recommended to ensure timely service.
What nearby places can I visit before or after my appointment at Mavis Tires & Brakes?
You can visit nearby places such as Starbucks for coffee, Target Store Smyrna for shopping, or Zaxby's for a quick meal while your car is being serviced.
How can nearby automotive businesses like NTB or Cobb Parkway Motors complement my service experience at Mavis Tires & Brakes?
Nearby automotive businesses like NTB and Cobb Parkway Motors offer additional repair and maintenance options, providing convenient alternatives if you need specialized services beyond tires and brakes.
Are there useful financial or service-related places near Mavis Tires & Brakes?
Yes, nearby places include Fifth Third Bank for financial services and Rent-A-Center for retail needs, which can be convenient during your visit.