Penske Truck Rental

Reviews

• AC

  Angelica Clair

  4 days ago
  5.0
  Easy pick up/ drop off
• BP

  Brian Paulin

  Jun 22, 2024
  1.0
  Useless no vehicle and double the price
• MG

  Morgan Green

  Nov 28, 2022
  1.0
  Just go through uhaul. Picked up in Charlotte with no issues. Went to drop it off with a full tank. They tried telling me the tank was 15/16ths and it would be 20 dollars to fill the last 16th. They took forever and are just looking to squeeze extra money out of their customers. Had the audacity to tell me I needed to keep filling the truck even after the nozzle clicked as if I don't know how gas pumps work. Just save yourself and do business elsewhere.
• MW

  Maisha Williamson

  Feb 8, 2020
  1.0
  I was doing a simple reservation to use in town. The truck wasn't ready when I arrived. At the counter, I was asked to pay a price difference of $160 from what the reservation had given me. So we cancelled the rental. Several days later, a woman from the store leaves a voicemail saying that I rented the truck and that they don't see the truck outside. I called and reminded them that I never rented their truck or even drove it! I was surprised by these issues with them because I had previously used them twice before for out of state moves.
• JJ

  J

  Feb 27, 2017
  1.0
  We have rented a truck from this location twice. Both times the process was terrible. They cannot find out reservation and seem to not know what they are doing. 20 minutes of fumbling around before we even got keys. Customer service at its worst. Go to the UHaul down Abercorn if you want a positive experience that won't make you want to bash your head in.