Dwayne and his team consistently received praise for their exceptional customer service, with many customers highlighting their helpfulness and professionalism.
Efficiency
Customers appreciated the quick service and timely repairs, often noting that they were able to get in and out in a short amount of time.
Communication
Many reviews mentioned clear communication regarding services and processes, contributing to a positive customer experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with diagnostics and repairs, indicating a need for improvement in service consistency.
Trustworthiness
Several customers expressed trust in the staff's recommendations and felt valued, particularly noting the care shown by employees like Dwayne and Johnny.
CR
Cynthia Rothermel
1 day ago
5.0
Dwayne Halsey went out of his way to help me while I was traveling to Florida to make sure I got new tires and everything taken care five stars no doubt about it
AC
angelica cort
5 days ago
5.0
Dwayne Halsey made my problem easy!! Quick in and out very professional!! Thank you Goodyear
ET
Edrees Tarzai
Nov 7, 2025
1.0
Waste of time. The stuff is not friendly rude, if you go for alignment, they will offer you extra part in your car.
SB
Sharon Boatright
Nov 6, 2025
5.0
My vehicle basically died on me today and Goodyear was able to repair the problem today. Their service was professional and my repairs were taken care of in a timely manner.
BT
Bettina Tate
Nov 3, 2025
5.0
Kudos to store manager Dwayne H. and his team! My son needed 4 tires, but there was difficulty removing the lug nuts. Dwayne and his team worked diligently to remove them and get the tires put on. I appreciate the awesome customer service we received from Dwayne and his team. I am also grateful for the time Dwayne took to explain the process of the work completed and the warranty. He also suggested additional services for the future. I'll definitely do business with them again.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service Centers provide full-service tire and automotive repair services, including oil changes and maintenance by professional mechanics.
Where is Goodyear Auto Service located?
The Goodyear Auto Service is located at 5704 Ogeechee Road, Savannah, GA 31405-9503, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 7:30 AM to 6:30 PM, and Sunday from 8:00 AM to 5:00 PM, with special holiday hours for some dates.
Does Goodyear Auto Service offer in-store pickup?
Yes, they provide in-store pickup services for certain products and services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has a wheelchair accessible entrance and restroom facilities.
Can I make an appointment at Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
Are there any nearby car wash facilities where I can clean my car before or after service?
Yes, Elite Car Wash and Savannah Car Wash are nearby, offering convenient options to clean your car before or after servicing at Goodyear Auto Service.
Is there a UPS service close to Goodyear Auto Service for shipping or printing needs?
Yes, The UPS Store 5722 and a UPS Access Point location are nearby for shipping, printing, and courier services.
Where can I find nearby automotive parts or related services in the area?
Advance Auto Parts and Express Oil Change & Tire Engineers are close by for additional automotive parts and services.