Express Oil Change & Tire Engineers

Reviews

• JB

  John Mark Bryson

  2 days ago
  5.0
  Drove by for an oil change and was serviced within 10 minutes. Quick and easy, about all you can ask for.
• MR

  Madison Raley

  2 days ago
  1.0
  I’ve only been coming to this shop for years mainly for routine oil changes, and while they’ve always been quick, I unfortunately can no longer trust them with my vehicle after two major incidents. The first issue happened after an oil change when my car began leaking oil everywhere because the oil drain plug was not tightened properly. To their credit, they refilled the oil free of charge after I brought it back, but I was lucky to catch the issue before severe engine damage occurred or before I ended up stranded and needing a tow. The second issue was much more serious. Recently, I had to take my car to another shop because I believed my transmission was slipping. I was informed that the transmission fluid plug was completely missing and that it likely happened during a previous oil change service as plugs can’t just fall out. Thankfully, I caught the issue early enough to avoid catastrophic damage, but it still cost me around $800 to repair. Had I waited any longer, I could have been facing a transmission replacement or even needing a new vehicle altogether. After two separate incidents involving improperly secured plugs and costly consequences, I no longer feel comfortable trusting this shop to work on my car. I understand mistakes can happen, but these were preventable issues that could have caused far more serious damage.
• MG

  María García

  May 2, 2026
  5.0
  Chris is the best!! This was my first time at this location and I loved it. They helped me out so much! God bless everybody <3
• DJ

  Davante Jennings

  Apr 30, 2026
  5.0
  Chris did a great job. Highly recommend coming here.
• JA

  Jennifer A

  Apr 14, 2026
  1.0
  AVOID THIS PLACE AT ALL COSTS! I came to Express Oil Change (Sandy Springs location) for a routine oil change, and within 24 hours my engine overheated—twice. I returned to the same location to ask them to check whether the coolant had been properly topped off. Instead of taking my concern seriously, I was told it was “just below the line” and that I definitely had a leak. The service advisor was dismissive and rude, offering no real help or accountability. Concerned, I took my vehicle to my trusted mechanic for a second opinion. After a thorough inspection, I was told the issue was caused by improper service at Express Oil—specifically, the coolant cap had not been tightened correctly and the system was significantly low on coolant (nearly a gallon). This negligence led to engine overheating, unnecessary stress, lost time from work, and additional repair costs that could have easily been avoided with proper care and attention. I will not be returning. I strongly recommend others double-check any work done here or consider going somewhere more reliable.

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