Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 840 Franklin Springs St in Royston offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
189 reviews
5 stars
107
4 stars
43
3 stars
19
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences vary significantly with staff, particularly highlighting Ernie's exceptional service while others received criticism for incompetence.
Customer Service
Many customers praised the friendly and helpful nature of the staff, although some reported negative experiences with rudeness and lack of professionalism.
Product Availability
Customers frequently noted issues with stock availability and ordering processes, leading to frustration when parts were not in stock.
Store Environment
The store is generally described as clean and well-organized, but some customers reported feeling uncomfortable due to inappropriate conversations among staff.
Pricing
Customers expressed mixed feelings about pricing, with some finding it higher than competitors while others appreciated the quality of service.
- BKBowser KartOct 29, 20251.0HIRE ERNIE BACK AND I WILL CONTINUE TO COME HERE! And I'll update my rating to a five stars if you bring Ernie back. Until then I will not ever come back to advanced Auto. Because once Ernie left, everything has went to complete crap. Anytime I went there while he worked there, he made sure to make good and darn well that I was taking care of and was making the right decision on the part I bought and also that any questions I had he would explain to the absolute most detailed that I needed in order to make the correct purchase. He was the best employee that this particular advance Auto has ever had in my 10+ years of living here and buying from you guys. He helped me out so much and felt like a friend I had that was there to help and I feel like that's what a good part store needs to be a good parts store. Ever since he left the staff has gone to complete garbage, like terrible.. *Real Life Example*: I came in to get my battery checked and the new bigger chunky younger guy that's there now hooked the battery cables on the battery checker up backwards, and I had to personally tell him" hey you hooked those up backwards bud" and I was so furious about that but I didn't let it show because he is just a kid but still.. a parts store person should know how to hook up battery cables... Also plus anytime I come in there the staff is just constantly conversating about personal life issues and situations that they're having and going through at that particular time and I hear a lot of cussing that I personally don't care to hear anything about and I'm not offended or anything but the next guy might be or the next family that comes in might be offended about the in-depth personal issues that they're talking about. Long story short advance Auto parts needs to fire the people that are freshly out of high school that don't know anything that they're talking about and 100% need to hire back Ernie.
- HHHyp3rTadp0leOct 15, 20251.0the idiot dustin at the counter accused me and my buddy of stealing after i left my wallet in the truck then started interrogating us. O’reily just gained a new loyal customer
- SMScott MooreSep 18, 20253.0Out of stock of what I needed
- SCSandy CampbellAug 28, 20252.0I was looking for wiper blades. Got them at Walmart for a third of the cost
- DVDeathly VibezMar 8, 20245.0Had an awesome experience! Went in looking for headlights and a gentlemen named Ernie helped me out with everything I needed and gave me advise and answered all my questions! He is awesome! Will be back!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Royston?
The Advance Auto Parts store is located at 840 Franklin Springs St, Royston, GA 30662.
What are the store hours for Advance Auto Parts in Royston?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 8:30 PM.
Does Advance Auto Parts offer free battery installation?
Yes, they offer free battery installation with the purchase of a battery. Exclusions may apply.
Can I recycle used motor oil and batteries at Advance Auto Parts?
Yes, the store provides free recycling services for used motor oil and batteries. Exclusions may apply.
Does Advance Auto Parts provide engine code scanning services?
Yes, team members can scan your engine codes for free. Exclusions may apply.
What payment options are accepted at the Royston Advance Auto Parts?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is curbside pickup available at the Royston Advance Auto Parts location?
Yes, the store offers curbside pickup services.
What nearby medical facilities are close to the Advance Auto Parts at 840 Franklin Springs St?
Nearby medical facilities include Emory Heart & Vascular Center at Royston, Diagnostic Clinic of Athens, Piedmont Athens Regional Royston Health Campus, Georgia Neurological Surgery and Comprehensive Spine, MedLink Royston, Royston Diagnostic Center, and Athens Orthopedic Clinic Royston.
Are there any nearby restaurants to visit before or after shopping at Advance Auto Parts?
Yes, there are several nearby restaurants such as Burger King, Wendy's, Huddle House, Pizza Hut, and Tina's Designs Flowers for gifts.
What nearby automotive services and dealers are around Advance Auto Parts in Royston?
Nearby automotive services include Tri-County Chevrolet, Tri County Chevrolet, and Marathon Gas station, which could be useful for vehicle services before or after visiting Advance Auto Parts.