We have had the basic $17 monthly membership to Take 5 car wash for over a year. When we pulled up this week, an employee informed us that the car wash was under new ownership (Whistle Express) and we needed to take a few minutes for them to transfer our account to the new company. When asked, they said they sent a notification email, however I have not received a communication from Take 5 or Whistle Express. We asked if the monthly fee would stay the same and they said it would increase “by a few dollars”. Looking at the Whistle Express website, the basic wash monthly amount is $23 (an increase of $6). Searching Google, I see that Whistle Express officially acquired over 530 Take 5 Car Washes in early 2025. At a minimum, I think the carwash employees should handout a flyer to the current monthly customers as they enter the line notifying them of the transition and the price increases so they can understand the changes before making a decision on the spot.
KC
kristen capovilla
Apr 25, 2026
It started to drizzle. I couldn't even feel it but I could see it in the windshield. They shut all the vacuums off. Fine.. it's their policy. We then all stood around for 20 min without a single drop of rain or even a mist waiting for them to be turned back on while the GM wasn't paying attention. I finally asked if she was planning to turn them back on and she had no idea it had stopped raining... 20 min ago. We got the vacuums for about 2 min then I kid you not... ONE whisp of a drop fell and she shut them all back off one second later. I've been sitting here without a single drop for 10 more minutes and she's yet to turn them back on.
She clearly cares more about getting a break than running her facility.
DC
Danielle Carucci
Apr 25, 2026
Arian was amazing! He was incredibly patient and kind while I was trying to figure out my Apple Wallet on my new phone (which I definitely didn’t have ready 😅). He never rushed me, stayed positive the entire time, and made the whole experience stress-free. Customer service like that really stands out—thank you, Arian, for going above and beyond! I truly appreciate it.
DT
Daniel Wilson Telford
Apr 19, 2026
This review is about Susan, she’s a general manager of take five here and Roswell/Alpharetta. The vacuum I was using pull the heavy object which I thought might’ve been my aura ring. Period the effort is what I’m reviewing. She shut down pressure on the unit that I was using took the casing off on it so I could go and look she used her hands and went and scrubbed around to try to find it. Unfortunately, we couldn’t find it, but the effort is what I’m impressed with. You go Susan. 🙏🏻
EF
Eric Ferris
Apr 19, 2026
The car wash itself is good and the vacs and window/dash cleaners are well stocked. The issue is that it’s almost always understaffed and the line runs out into the street most of the day. It seems the staff is more concerned with how complicated their pay stations are and don’t cater as much to their Paying Members. This place could be run much more efficiently if they staffed it properly.