Enterprise Rent-A-Car

Reviews

• MC

  Meghan Copenhaver

  2 days ago
  5.0
  Just picked up my vehicle so this is based solely on customer service which I feel speaks for itself. They were super busy but Jermaine was awesome and made sure to help get me a car with great gas mileage. Superb customer service
• HB

  Hope Binkley

  3 days ago
  5.0
  Vincent was extremely helpful in communicating with my insurance company to make sure my info was set up with them- I was in and out quickly and he was very nice about the entire process!
• DD

  DeNayia

  Apr 16, 2026
  1.0
  This is my first time having a bad experience with enterprise. I had a rental through insurance and insurance stopped paying for the rental on April 3rd. I extended the rental to April 17th with no issues on April 3rd. The rate was $23.40 a day discounted so for 2 weeks it was $393. I went to extended the rental again today and was told for a week it would be $215/$230 for a week I changed my mind and only did till Tuesday April 21st. For those 4 days it was $159 and I was confused on why it was so high the representative kept telling me that was how much it was and confirmed it was 23.40 per day +tax. I paid and left but kept thinking it was too high. I called back a few minutes later and was told I was charged another $50 deposit because I’m paying for the rental myself now and the deposit is $100 now instead of the $50 I originally paid. I wasn’t told this went I went to extend today and I wasn’t charge the $50 when I extended the rental on April 3rd. I had to go back up there and demand a refund and was only refunded $109 even though I wanted the rest of the $50. The branch manager claimed he could not refund the $50 as it’s their policy to charge it if you are paying for the rental. I will not be renting from here again because the staff does not discloses the fees and charges they just tell you the price and I’m glad I caught it. I will be returning the rental promptly tomorrow as I would like to have my money back immediately.
• AM

  Afroz Mohammad

  Apr 12, 2026
  5.0
  Great car, even better people. Aiden deserves a raise for saving my wallet which I left back in the car.
• AG

  ALKESHIA GIBSON

  Apr 9, 2026
  5.0
  “Alvin had an excellent experience with Austin Pearce at this location. He was friendly, the check-in process was quick, and the car was clean and reliable. Returning the vehicle was just as easy. I would definitely rent from this location again.”

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