Budget Car and Truck Rental

Reviews

• CK

  Chris Kedroski

  Apr 22, 2023
  2.0
  The absolute worst car rental experience I've ever had. We arrived at the Atlanta Heartsfield-Jackson Airport at 10 AM and got to the rental center at 10:20. We then waited in line for 1.5 hours to get to the counter. The counter agent was so nice (the only reason for 2 Stars) but then after processing everything we were told it would be another 1.5 hours to get our car. We didn't get out of the airport until 1:20 PM. 3 hours in total. That is insane. I don't know if they were short staffed, had trouble maintaining inventory or what, but we'd made a reservation 3 months ago so they knew we, and everyone else, was coming. Budget do something to support your awesome staff so they don't have to go through that, and do something to support your customers so we don't have to go through that.
• AL

  Anastasia Little

  Apr 30, 2022
  1.0
  Alex was terrible.even though I filled out all my information out online and put my card on file. He told me they don't accept my debit card even though it was accepted online. Made us refill out a whole new form making my move take even longer. Do not rent from this place.
• TK

  Tiffany Keeler

  Oct 18, 2018
  2.0
  Dirty rental inside and out..... And then they charge you an extra $20+ in fees on top of the rental, tax and fuel. Guy was rude when I picked it up, but the lady when I dropped off was ok. Disappointed they don't quote you all the extra fees they charge.... and forget about dropping off after hours... Not recommending Budget.
• AC

  Amitkumar Chhaparwal

  Dec 6, 2017
  4.0
  Rental property

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