Business Details
About
Hyundai DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerUsed Truck DealerAuto Repair ShopAuto Parts & Accessories
Shottenkirk Hyundai of Rome invites you to experience automotive excellence in Rome, Georgia. As a distinguished Hyundai dealer, we offer an array of new models, certified pre-owned vehicles, and comprehensive car care services. Our finance experts specialize in crafting tailored loan and leasing options, ensuring a seamless purchase journey. Trust our skilled technicians at our state-of-the-art auto repair shop for all your vehicle maintenance needs.
Location
Shottenkirk Hyundai of Rome
965 Veterans Memorial Highway Northeast, Rome, GA
30161, United States
Hours
Reviews
4.5
704 reviews
5 stars
584
4 stars
27
3 stars
16
2 stars5
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Service Quality
While some reviews noted excellent service experiences, others expressed dissatisfaction with the quality of repairs and service, indicating inconsistency.
Sales Experience
Several customers reported positive experiences with the sales team, appreciating their knowledge and lack of pressure during the buying process.
Communication Issues
A number of reviews mentioned poor communication, particularly regarding follow-ups and clarity on service and pricing.
Value Concerns
Some customers felt that pricing was high and expressed concerns about being overcharged or receiving inadequate trade-in offers.
- LQLorraine Adams Quijano5 days ago5.0The service was great!!!! even though it was almost time for them to leave they didn’t hesitate to do my service and I really appreciate their customer service
- FBFaye BrownNov 8, 20255.0Chris and bret were awesome! Kevin Dowdy is always knowledgeable and helpful! Thank you for a wonderful experience!
- DFDarren FordNov 1, 20255.0Quick and friendly service if you have a Hyundai vehicle I recommend you take it to Shottenkirk Hyundai
- QAQueen AOct 30, 20251.0I’ve removed my previous positive review because I no longer believe Shottenkirk Hyundai of Rome provides exceptional service. At best, their service is subpar. I strongly recommend seeking out another dealership, mechanic, or service shop before considering this one. The staff consistently demonstrate carelessness, sloppy workmanship, and—frankly—an unwillingness to meet even basic standards. I used to enjoy bringing my vehicle in for oil changes and maintenance, but since Shottenkirk took over nearly three years ago, the experience has steadily declined. Initially, I gave them the benefit of the doubt, especially after hearing it was a family-owned business. I wanted to support them. But after repeated disappointments, I can no longer justify spending my hard-earned money here. While I understand losing one customer may not matter to them, it matters to me. I’ll be taking my business to a place that at least makes an effort to show appreciation and respect for its customers.
- TMTracy McGinnisOct 22, 20251.0Do not do business with these people, they said my battery tested bad and tried to charge me nearly $500 for a new one, went to auto zone and their machine said ever was fine. Don’t let them try to scam you, your wife, or your grandma!
Frequently Asked Questions About Shottenkirk Hyundai of Rome
What types of vehicles does Shottenkirk Hyundai of Rome offer?
Shottenkirk Hyundai of Rome offers new Hyundai models, certified pre-owned vehicles, and used Hyundai cars.
What are the business hours for Shottenkirk Hyundai of Rome?
The dealership is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sunday.
Where is Shottenkirk Hyundai of Rome located?
It is located at 965 Veterans Memorial Highway Northeast, Rome, GA 30161, USA.
What financing options are available at Shottenkirk Hyundai of Rome?
The finance experts provide tailored loan and leasing options to ensure a seamless purchase experience.
Which payment methods are accepted at Shottenkirk Hyundai of Rome?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What types of automotive services does Shottenkirk Hyundai of Rome provide?
They offer comprehensive car care services including tire rotations and have a state-of-the-art auto repair shop for vehicle maintenance.
How can I contact Shottenkirk Hyundai of Rome?
You can reach them at their main phone number +1 706-874-8435 or visit their website at https://www.shottenkirkhyundairome.com/
What nearby automotive dealerships are close to Shottenkirk Hyundai of Rome?
Nearby automotive dealerships include Heritage Honda, Ryann Davis Shottenkirk Honda Rome, and Riverside Chevrolet GMC of Rome, which offer additional vehicle options and services.
Are there nearby financial institutions that can assist with vehicle financing?
Yes, Bank OZK is nearby and can provide banking and financial services that may assist customers with vehicle financing needs.
What other services or facilities are near Shottenkirk Hyundai of Rome that customers might find useful?
Nearby facilities include medical centers like PruittHealth and United Homecare Of Rome, as well as schools such as Rome High School and Rome Middle School, which might be of interest to customers visiting the area.