Shottenkirk Honda Rome

Reviews

• HS

  Haley Spraggins

  Feb 21, 2026
  5.0
  Traded my 2016 Honda Civic in today and had the smoothest experience. I was looking for a bigger mom car that fits my budget and that’s just what Dave at Shottenkirk delivered. This is my 2nd purchase from Shottenkirk. The people are friendly and take their time to meet your needs. Highly recommend if you’re looking for a car! Head on over to Shottenkirk Rome and ask for Dave Arnold and tell him Haley sent you. I promise you won’t be disappointed.
• TB

  Tim Blaylock

  Feb 18, 2026
  1.0
  I purchased a nice, used Jeep Rubicon from this dealership, nice salesperson and experience until it wasn’t. After writing them a check and heading to my new to me Jeep the salesperson gave me one key. I ask where the 2nd was and she said they do not have it. Oh well, I thought i would pickup one later but when went to do so the key I was provided was a blank, it would not open doors, rear hatch, glove box, etc., it was just a key fob. I called salesperson who told me to call the manager which I did and was told he would check on it and call me back. That was over a month ago and now I had to order the correct “cut” keys from Jeep/Mopar via the VIN# which cost me $537.02. I posted this to hopefully prevent anyone from having the same issues buying a used vehicle from Shottenkirk Honda in Rome GA. Updates: I seen your canned comment to call and ask for a manager. I’m guessing you did not read all of my post. I did call over a month ago and spoke with Gavin who said he would check into it and call me back.
• KS

  Kay Soltz

  Feb 16, 2026
  5.0
  Hands down the BEST service we could have asked for! We are beyond happy with our experience. Thank you so much, Vinyard, for working so closely with us and staying in touch over the past few months. You made the entire process feel so smooth, easy, and stress-free — we truly appreciate it more than you know! Huge shoutout to Mr. Malone as well for checking in and taking the time to talk with us. That personal touch meant everything. It was such a refreshing experience to be treated with genuine care and respect, and not feel like just another transaction. We felt valued every step of the way. Thank you all again — we couldn’t be more pleased!
• JC

  John Clement

  Feb 13, 2026
  5.0
  I bought a 2026 CRV in September. Have not had any problems until Wednesday of this week got in the car at the doctor's office turned on the radio and it blasted out of the seat with a loud buzz humming like sound. I took it by the dealership in Rome where I purchased the car they immediately took it in and it did the same thing with them if you've turned on the radio volume switch or anything or if you had a phone call come in through the car it went wild they said they would take care of it service it while they had it there they gave me a loaner car to drive sent me on my way and they kept it until today which is Friday February 13th called and said it was ready to come by and pick it up when I got over there the car was immaculate. Service department was fantastic. They could not find a problem although they had heard it just like I did but they checked it out they could not find the problem and it did not do it again so just hoping that it doesn't they said if I have any more issues to bring it back and they will take care of it. I would recommend Shottenkirk to everyone.
• CC

  Crystal

  Feb 10, 2026
  4.0
  Justin worked with me for about two weeks on my trade-in and was very patient throughout the process. When the truck I originally wanted sold, he gave me time to look and find something else with no pressure at all, which I really appreciated. Since I had to drive an hour and a half to the dealership and the truck was at the Cartersville location, he made everything easy—arranged for us to drive there, test drive the truck, and then come back to complete everything. Negotiations took some work and there wasn’t much movement at first, but we were able to come to an agreement and everything worked out well. There are two small dings in the windshield that they are supposed to fix, so I’m trusting that will be handled. Overall, it was a good experience, and I would work with Justin again in the future.

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