Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Rome.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.6
1,348 reviews
5 stars
1,147
4 stars
59
3 stars16
2 stars14
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Charlie, Jon, and Danny for their exceptional service.
Efficiency
Numerous reviews noted the quick service and ability to get customers in and out promptly, often within an hour.
Professionalism
Customers appreciated the professionalism and knowledge of the staff, who provided clear explanations and honest recommendations.
Mixed Experiences
While many reviews were positive, there were some complaints about rude service and pricing issues, indicating a need for consistency in customer interactions.
- DHDayton Helbert6 days ago5.0Jon was very helpful and knowledgeable when it came to fixing my car. He was very professional, will definitely come back for brakes and tires! Best prices in town!
- ACAmber CollinsDec 23, 20255.0John McCoy was very motivated and confident. He was very helpful and seemed to really enjoy helping me through this experience. His charisma really leaves a mark. I will be com Coming back and referring my friends and loved ones to this location.
- NSNatalie SizemoreDec 22, 20255.0My service today was beyond my expectations. Jon was very reassuring and made sure I wasn't sitting on the side of the road this holiday season.. kind service, in and out. Thank you Mavis, thank you Jon!
- CMCharity McCoyDec 22, 20255.0John helped me get a killer deal on my new set of tires. He was extremely helpful, respectful, and professional. I will be highly recommending this location to my friends and family.
- DHDayton HelbertDec 8, 20255.0I had an outstanding experience at Mavis Tires thanks to Jon McCoy! From the moment I walked in, Jon was friendly, professional, and extremely knowledgeable. He took the time to explain what was going on with my vehicle, offered honest recommendations, and never once made me feel pressured into unnecessary services. The work was completed quickly and done right the first time. Jon went above and beyond to make sure everything was perfect before I left, and his customer service is truly top-notch. It’s rare to find someone this dependable and trustworthy in the auto service world. If you’re heading to Mavis, ask for Jon—he’s the best! Highly recommend.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes in Rome, GA offer?
They offer services including tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, state inspections at select locations, and more.
Do I need an appointment for services at Mavis Tires & Brakes?
No appointment is necessary as walk-ins are accepted for all services, but scheduling is recommended for convenience.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and match competitor's tire prices. They also guarantee the price for 30 days after purchase.
What are the store hours for Mavis Tires & Brakes in Rome?
Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
What payment options are accepted at Mavis Tires & Brakes?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is there a waiting area where I can wait during my vehicle service at Mavis Tires & Brakes?
Yes, there is a waiting area with access to a TV and free Wi-Fi for customer convenience.
Are there any nearby dining options close to Mavis Tires & Brakes where I can grab a meal while waiting?
Yes, nearby dining options include Wendy's, Western Sizzlin steakhouse, Arby's, Bojangles', Jerusalem Grill, Chicken Salad Chick, and Cook Out, all within close proximity.
What nearby amenities could be convenient during a visit to Mavis Tires & Brakes?
Nearby amenities include Walgreens pharmacy, The Exchange Network and LibertyX Bitcoin ATMs, Blue Rhino Propane Exchange, and Redbox rental kiosks for added convenience.
How can I get to Mavis Tires & Brakes using nearby public or transportation options?
While specific transit stations are not listed, being close to popular restaurants like Wendy's and stores such as Walgreens can help you orient yourself. Using taxi or ride-share services available in Rome, GA may be convenient.
Does Mavis Tires & Brakes offer overnight drop-off service for vehicles?
Yes, they provide overnight drop-off with a secure lot and a dropbox for keys. They will notify you when your vehicle is ready for pick-up.