Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.
Quick Service
Numerous reviews highlighted the fast and efficient service provided, especially in emergency situations.
Free Services
Several customers appreciated the instances of free services, such as tire repairs and inspections, which contributed to positive experiences.
Mixed Repair Quality
While many customers reported satisfactory repairs, some expressed concerns about upselling and issues with specific services, indicating inconsistency in repair quality.
Pricing Concerns
A number of reviews mentioned high prices and feelings of being overcharged, suggesting a need for more transparent pricing.
ST
Stephanie Thompson
Oct 4, 2025
5.0
We came in 10 minutes before closing and they were very fast and kind to us while changing our flat tire. Amazing staff and service! After repairing my tire, they didn’t even charge me anything for their service, can’t believe that this kind of service still happens here in America. Thank you again for all you did, so sorry that I forgot your names. For the 3 your men that helped us on 10/4/25 at 5:56pm thank you thank you 🙏🏽. I was able to get home safely because of you guys.
JH
Jarvis Howard
Oct 4, 2025
5.0
Emergency tire change before closing... Still gave me great service...
KT
Krist Torres
Oct 4, 2025
5.0
Great fast and friendly service. Would recommend.
EK
Erin Knepp
Oct 1, 2025
5.0
Absolutely love these guys. I had a leak in my tire and needed my car back quick. They were very professional and kind. They removed the nail and did a free inspection. Will definitely take my business here.
BR
Bailey Redd
Sep 27, 2025
5.0
Nick and team helped us with a quick fix while traveling from out of state with their amazing knowledge and work! Thank you guys for getting us back on the road!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes, and is owned by the Goodyear Tire & Rubber Company.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary; some holidays are closed while others have reduced hours from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer pickup or delivery options?
Goodyear Auto Service offers in-store pickup for customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for service at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
Where is Goodyear Auto Service located in Rome, GA?
It is located at 1613 Shorter Avenue SW, Rome, GA 30165-3966, United States.
Are there automotive parts stores near Goodyear Auto Service?
Yes, O'Reilly Auto Parts is nearby, providing automotive parts and accessories for your vehicle needs.
What dining options are available near Goodyear Auto Service?
Nearby dining options include Arabian Nights Grill & Cafe, El Desmadre sports bar, Waffle House diner, and Lobrillo's Vienna burger restaurant, perfect for meals before or after your service visit.
Are there fitness or recreational facilities close to Goodyear Auto Service?
Yes, Seo's Martial Arts gym and Ground Zero sports club are close by for fitness and sports activities.