Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
94 reviews
5 stars
62
4 stars
14
3 stars
8
2 stars
3
1 star
7
- TFT F6 days ago1.0Once I brought workmanship issues to their attention the service went downhill-FAST. There were issues with debris trapped beneath the paint, panel gap misalignment, color matching, not replacing part (hood insulator) that was still creased from the accident, poor quality replacement option for lamp, etc. I had to return my car twice. These were simple items to fix. I would be given a timeline for completion. Those times would come and go, and I'd have to constantly follow up. Things that should have taken no longer than a week and a half to resolve took 22 days! Their painter had trouble matching the color and I was told that they had to bring in a different one from another location. I was so frustrated with them. Their GM was not proactive and instead of them doing their own quality checks - I brought obvious quality issues to their attention. When they FINALLY had my car ready the GM didn't offer an apology, didn't bother to go over what the shop did to correct the issues, or anything. Just brought my car around, handed me my keys, waited to see if I'd havec anything to sau, then turned and left. I happen to have industry knowledge and experience to know such things, but woe to the person who did not. As long as they were awaiting the insurance payment they were on top of things. Once that payment was made I was on my own once I brought up the workmanship issues. RUN - DON'T WALK to a different collision center!
- RGRobert GarmanyJul 25, 20255.0Always friendly and courteous.
- ACAmber CoffmanApr 8, 20245.0I took my car to Gerber Collision for repair after an accident. It was a smooth, seamless process. I was very impressed with the customer service from the front desk to the back. David made sure all my questions were answered and that my experience was great. I highly recommend these guys for your repair needs.
- KSKenneth SchweizerJan 23, 20235.0Excellent Service with regular updates AND friendly staff, what more could you ask for?
Frequently Asked Questions About Gerber Collision & Glass
What types of automotive repairs does Gerber Collision & Glass specialize in?
Gerber Collision & Glass specializes in collision repair, auto body repair, dent repair including paintless dent repair, bumper repair, windshield replacement, and auto glass services.
Does Gerber Collision & Glass offer any guarantees on their repair work?
Yes, all their automotive collision and glass repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
What are the operating hours of Gerber Collision & Glass in Rome, GA?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment options does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, MasterCard, and Visa as payment options.
How can customers contact Gerber Collision & Glass for an estimate?
Customers can contact them by phone at +1 706-622-3344 or email at info@gerbercollision.com for a free collision auto body repair estimate or auto glass quote.
Is Gerber Collision & Glass wheelchair accessible?
While the restroom is wheelchair accessible, the facility does not have a wheelchair accessible entrance.
Can customers easily find Gerber Collision & Glass near other automotive service centers?
Yes, it is located near other automotive repair businesses such as Glass America and Andy's Garage Auto Service and Repair, making it convenient for customers exploring multiple service options.
Are there any dining options near Gerber Collision & Glass for customers waiting on repairs?
Yes, Chick-Fil-A is nearby, providing a convenient place for customers to grab a meal while their vehicle is being serviced.
What nearby automotive shops offer complementary services to Gerber Collision & Glass?
Big John’s Muffler Shop and Professional Auto Detail are nearby locations that provide muffler repairs and auto detailing, which complement collision and body repair services.
Are there any local attractions or community spots near Gerber Collision & Glass?
Nearby community spots include Garden Lakes Baptist Church, Iglesia Misión Evangélica Principe De Paz, and local youth organizations like Garden Lakes Baptist Cub Scouts, providing customers options for community engagement.