Gerber Collision & Glass

4.3
94 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomAvailable
  • Wheelchair accessible entranceNot available
  • Wheelchair accessible restroomAvailable

Location

Gerber Collision & Glass
2230 Redmond Circle NW, Rome, GA
30165, United States

Hours

Reviews

4.3
94 reviews
5 stars
62
4 stars
14
3 stars
8
2 stars
3
1 star
7
  • TF
    T F
    6 days ago
    1.0
    Once I brought workmanship issues to their attention the service went downhill-FAST. There were issues with debris trapped beneath the paint, panel gap misalignment, color matching, not replacing part (hood insulator) that was still creased from the accident, poor quality replacement option for lamp, etc. I had to return my car twice. These were simple items to fix. I would be given a timeline for completion. Those times would come and go, and I'd have to constantly follow up. Things that should have taken no longer than a week and a half to resolve took 22 days! Their painter had trouble matching the color and I was told that they had to bring in a different one from another location. I was so frustrated with them. Their GM was not proactive and instead of them doing their own quality checks - I brought obvious quality issues to their attention. When they FINALLY had my car ready the GM didn't offer an apology, didn't bother to go over what the shop did to correct the issues, or anything. Just brought my car around, handed me my keys, waited to see if I'd havec anything to sau, then turned and left. I happen to have industry knowledge and experience to know such things, but woe to the person who did not. As long as they were awaiting the insurance payment they were on top of things. Once that payment was made I was on my own once I brought up the workmanship issues. RUN - DON'T WALK to a different collision center!
  • RG
    Robert Garmany
    Jul 25, 2025
    5.0
    Always friendly and courteous.
  • AC
    Amber Coffman
    Apr 8, 2024
    5.0
    I took my car to Gerber Collision for repair after an accident. It was a smooth, seamless process. I was very impressed with the customer service from the front desk to the back. David made sure all my questions were answered and that my experience was great. I highly recommend these guys for your repair needs.
  • KS
    Kenneth Schweizer
    Jan 23, 2023
    5.0
    Excellent Service with regular updates AND friendly staff, what more could you ask for?

Frequently Asked Questions About Gerber Collision & Glass

What types of automotive repairs does Gerber Collision & Glass specialize in?

Gerber Collision & Glass specializes in collision repair, auto body repair, dent repair including paintless dent repair, bumper repair, windshield replacement, and auto glass services.

Does Gerber Collision & Glass offer any guarantees on their repair work?

Yes, all their automotive collision and glass repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.