Enterprise Rent-A-Car

Reviews

• AS

  Allen Spivey

  3 days ago
  5.0
  I've rented a car from there several times for business travel. Great service. Nice cars
• TL

  T Lucas

  Feb 4, 2026
  5.0
  On our way home from Alabama to NC, the tire from our original rental shredded. We were lucky enough to have this happen in Rome, GA. Colt was amazing! Got us into a new, SAFE vehicle in only a few minutes! I highly recommend this Enterprise! Thank you so much Colt & everyone at the Rome branch!
• SH

  Samuel Hughes

  Jan 23, 2026
  5.0
  Rome ga Enterprise is absolutely the best fast friendly my job is 100% travel no one in the united states come close to the rome crew
• JL

  Judy Lujan

  Jan 22, 2026
  5.0
  When im in my local town of Universal City, Amanda Cole and her staff go over and beyond to take care of me . And when i fly into Atlanta to Rome Georgia also ...great customer service. I tell everyone i know i wouldn't use anyone else.. Thanks..
• BL

  Brandon Luther

  Jan 14, 2026
  5.0
  My experience with Rome, GAs Enterprise rentals was great. The paper work part took 5 minutes at the most. I got the exact car I needed. It was clean inside and out, washed as I was signing papers. (So it had that just washed shine we all love). The return took less than a minute. Enterprise is where I'll rent from next time. But I have read some bad reviews and they all are replied to with a "we would like to speak with you and be prepared have all rental contract paperwork available when you call" that's very rude and miles from an apology. You don't need a contract to say I'm sorry my staff was rude or I'm sorry we gave you our word we would provide a certain car, a clean car, or a car that would perform as a car should. That's a way of trying to be rude again. If a car had been being repaired and you put someone in it before it wascompleted, or if it was dirty, or if it had been smoked in but was rented as non smoking, or if you promised a certain type vehicle but gave another you know it. You knew it when you did it. Their paperwork isnt where the problem is. Apologize and also fix the problem. If you promised one thing and did another but you took full price you owe, and if it happened to you or enterprise you would expect compensation. Do the right thing and customers will come back and your life will be better, cheat people and ...

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