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AutoZone Auto Parts

4.3
(402 reviews)

Business Details

1000 Shorter Ave, Rome, GA
30165, United States
(706) 291-8585
https://www.autozone.com/locations/ga/rome/1000-shorter-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Shorter Ave in Rome, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rome, GA or call us at (706) 291-8585.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1000 Shorter Ave, Rome, GA
30165, United States

Hours

Reviews

4.3
402 reviews
5 stars
255
4 stars
74
3 stars
37
2 stars
13
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond.

Staffing Issues

Several reviews noted that the store was often busy with insufficient staff, leading to long wait times for assistance.

Product Knowledge

While many employees were recognized for their expertise, there were instances where customers felt staff lacked specific knowledge about car issues.

Mixed Experiences

Some customers reported negative experiences due to unhelpful staff or poor service, contrasting with the generally positive feedback.

Pricing Concerns

A few reviews mentioned that prices were higher compared to competitors, but overall, customers felt they received good value.
  • VS
    Valerie Sheldon
    Feb 13, 2026
    2.0
    I gave two stars because the lady there was friendly but I didn't feel she knew much about cars. Or maybe she didn't want to help me i don't know. She did come out to check my battery and said it was bad but because half my battery set under the hood of the car she said I would have to take the whole windshield off to get the battery out. She told me that they could not help me with my battery. Then she suggested me take it to a mechanic with bad reviews. I ended up taking it to a true professional mechanic and number one, the battery area has a bracket that holds the battery in place, you take it off and slide the battery out. I'm 60 years old and could have done that. I wouldn't have been able to lift the battery though. You don't have to take the car apart to get the battery out. Two, the battery was fine. Had she slide the battery out and put the battery check on the whole battery it would have read good. My battery was good. My car had sensor issues. It's ok to Google things but before losing a sale of a battery maybe Google how to take a battery out of a specific car before deciding to tell a customer they have to take their car apart to get the battery out.
  • DM
    Debbie McFall
    Dec 30, 2025
    5.0
    Nice people service
  • CC
    Chris
    Dec 22, 2025
    5.0
    Outstanding help from Jamie! She had an amazing attitude and helped me with my car. She really went above and beyond!!
  • CL
    Castleman’s Pressure Washing LLC
    Dec 6, 2025
    5.0
    Good store
  • KC
    Kahtrina Cronan
    Oct 17, 2025
    3.0
    Very busy with only a couple of employees working. I waited inline until I decided to hit a near by parts store instead of waiting. This location is always busy & needs to be better staffed.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM, Monday through Friday.

Does AutoZone Auto Parts offer services on weekends, and what are the hours?

Yes, AutoZone Auto Parts is open on Saturdays from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 9:00 PM.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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