AutoZone Auto Parts

4.5
380 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Nashville St in Ringgold, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ringgold, GA or call us at (706) 965-3123.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6877 Nashville St, Ringgold, GA
30736, United States

Hours

Reviews

4.5
380 reviews
5 stars
272
4 stars
59
3 stars
27
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond to assist them, highlighting their friendliness, knowledge, and willingness to help.

Product Knowledge

Customers appreciated the staff's expertise in identifying the correct parts and providing detailed explanations about automotive issues.

Stock Availability

While many reviews noted that the store generally had the parts they needed in stock, there were some complaints about incorrect parts being provided.

Mixed Experiences

Some customers reported negative experiences, including poor service and unhelpful staff, indicating inconsistency in service quality.

Overall Satisfaction

Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the service and support received at this location.
  • RM
    Russell Martin
    Oct 27, 2025
    5.0
    I had yet another great experience at store 4965 in Ringgold. GA. Your employee, Mike, listened closely to my describing what my car was doing. He ran a diagnostic test that confirmed a problem with a mass air flow sensor. He could have simply sold me a new sensor. However. he recommended I first try a cleaning solution, which was considerably less expensive. He even volunteered to show me the sensor and even went so far as to apply the cleaning product while I was there. After checking my air filter, we also determined my Infiniti QX 80 would also benefit from a new filter. Without my even asking, he also put the new filter in for me. This was way above and beyond what I had anticipated, and I thank Mike and your team for the excellent service. It’s one of many reasons I always go to this store while driving right past your competitor across the street. Your store and theirs do not even compare when it comes to the customer service I receive at Auto Zone. Thanks, Mike!
  • AS
    Ashley S
    Oct 21, 2025
    5.0
    Michael (Mike) H. Really went ABOVE AND BEYOND for me & I appreciate that more than he knows. I presented him with a difficult situation & instead of doing the easy thing & turning me away he went above & beyond to get me situation. He reached out to his manager, several times, waited around with me & finally got me squared away. Customer service has gone down hill lately but he restored my faith. As a female in an auto parts store it’s easy to feel small, but he made me feel heard & empowered. He absolutely gave dad vibes & LEADERSHIP vibes. Very impressed. He deserves lunch on the GM AND a raise! 10/10. Thanks so much, Mike!
  • HO
    Heather Olson
    Oct 18, 2025
    5.0
    My friend and I went to two different Auto Zones multiple times with the wrong sizes, which was frustrating. We went to the one by my house, where Michael gave us the right size spark plugs and boots and illustrated hands-on what the right size spark plug and boots should look like and fit. We were forever grateful for his assistance and knowledge and will be coming to this AutoZone for car parts! Thanks again, Michael!
  • JH
    John Hyde
    Oct 15, 2025
    5.0
    Store number 4965. Had some issues with our Honda crv. Picked up a water pump. Stripped the car down to find the pump doesn't fit and I was given the wrong part. Had to get this ordered too. On returning to the store I was served by Mike Harness he was extremely helpful and found the right part in Stock. Super nice guy and took care of the issue.
  • ML
    Marcus Linder
    Sep 17, 2025
    5.0
    Michael was great in helping. Customer service was 100%

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Ringgold, GA?

AutoZone Auto Parts in Ringgold, GA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Ringgold?

The store is located at 6877 Nashville St, Ringgold, GA 30736, USA.